Community Honda
Cedar Falls, IA
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Was in for a recall and oil change at 8 am, was told it would take a couple of hours. Stayed home all day with lots of things to do, waiting patiently, i called them at 330 pm, guess what, it was done. Joh would take a couple of hours. Stayed home all day with lots of things to do, waiting patiently, i called them at 330 pm, guess what, it was done. John went home sick and no one decided to call us. Waited in the service dept. for 10 minutes making eye contact with a service manager who was checking air pressure on four tires. When he finished he told us if we were here to pickup car just go to the cashier, serious, you could of told us that 10 minutes ago, we were 5 ft away from him. AND now the new car smell inside my car smells like gas, just leave the windows open it should go away. More
Very courteous and cordial. Recall finished in time quoted. Usually they wash car after the service work. Not this time. 62.09 for oil change seems quite high. Might have to start doing it myself from quoted. Usually they wash car after the service work. Not this time. 62.09 for oil change seems quite high. Might have to start doing it myself from now on. More
Friendly staff and was able to help out quickly with a warranty issue on a used certified vehicle. Great experience overall and highly recommended. Thanks! warranty issue on a used certified vehicle. Great experience overall and highly recommended. Thanks! More
They were great about getting back to me regarding my questions. I messaged them in the morning and I drove 2 hours that afternoon to go look at the car I was interested in. It was the fastest car buyi questions. I messaged them in the morning and I drove 2 hours that afternoon to go look at the car I was interested in. It was the fastest car buying experience I have had. Some of the questions below need a N/A option because while he didn't offer the services, it wasn't applicable to my situation. More
Great job getting us in on our vacation fixed and on the road in 30 minutes. Service was great and friendly very accommodating will highly recommend road in 30 minutes. Service was great and friendly very accommodating will highly recommend More
Great Dealership to work with. Sales staff treats you well and is very knowledgeable. The walk through was very knowledgable and finacing was a breeze. well and is very knowledgeable. The walk through was very knowledgable and finacing was a breeze. More
Very friendly and helpful! Really enjoyed working with Brandon and Sam on the purchase of my car. I will definitely consider buying from Community Honda in the future. Brandon and Sam on the purchase of my car. I will definitely consider buying from Community Honda in the future. More
The entire sales process was outstanding. We negotiated for a long time but I was happy with the deal we struck. I ordered my Ridgeline and had to wait weeks to get it but throughout the entire process I w for a long time but I was happy with the deal we struck. I ordered my Ridgeline and had to wait weeks to get it but throughout the entire process I was kept informed of where my truck was during the building and shipping process. The day I picked up the truck the sales process was streamlined and took little or no time. Then an associate named "Brandon Creighton" gave me an instructions and demonstrations on how to use all the features on the truck. He spent more than an hour with me and I was comfortable with the entire process. More





