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Community Honda

Baytown, TX

Overview
Employees
Reviews
Vehicles
4.4
368 Reviews
Welcome to Community Honda! As your Baytown Honda dealer serving the Houston La Porte and Crosby areas we're committed to exceptional customer service every step of the way. From your very first test drive with our sales department to your routine vehicle maintenance with our service department we want to make sure shoppers feel informed comfortable and happy with their experience at our dealership. As a brand Honda fundamentally believes in the three joys: the joy of buying the joy of selling and the joy of creating. As your local Honda dealership we strive to deliver on these joys and Honda's latest vehicle lineup makes it easy.
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5700 East Freeway

Baytown, TX

77521

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Showing 368 reviews

March 15, 2026

Community Honda Baytown gave an excellent price and financing for my new Honda CRV Hybrid, I truly recommend them. Excellent service! More

by GGRL1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Garcia
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March 13, 2026

The dealership was very clean and had lots of cars in stock. I knew what I was wanted and it was a quick and simple experience. More

by BCARDEN17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Schmersal
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March 10, 2026

Kaila was excellent to deal with and very knowledgeable about my purchase. She was very accomodating. Community Honda had exactly what I was looking for and I gave a fair deal. If they weren't 1 1/2 hours More

by FRANK.CRUMPLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riana Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaila Hale
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Mar 10, 2026 -

Community Honda responded

Frank, thank you for taking the time to share such a thoughtful review and for making the drive to see us! We’re glad to hear Kaila provided an excellent experience and helped you find exactly what you were looking for. She truly works hard to make the process smooth and accommodating, and it means a lot to see that recognized. We also appreciate you choosing Community Honda even with the distance. That kind of trust means a great deal to our team. If you’re ever back in the area, we’d always be happy to help with anything you need. Enjoy your new vehicle, and thank you again for the recommendation! 🚗

March 06, 2026

The sales rep was amazing. I would definitely recommend Kaila to anyone in the future. More

by KORYNNICOLE22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaila Hale
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Mar 10, 2026 -

Community Honda responded

Koryn, thank you so much for the great review! We’re thrilled to hear that Kaila provided such an amazing experience. She truly takes pride in helping each customer feel comfortable and taken care of throughout the process. We really appreciate your recommendation and your support of Community Honda. Enjoy your new vehicle, and please don’t hesitate to reach out if we can help with anything in the future! 🚗

March 05, 2026

Took Pilot in for oil change. Failed inspection on multiple points, but I was not informed until after I paid. I did not get a good answer what the issue was. Seems a leak woul More

by bryce.d.goolsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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March 04, 2026

My bill was $57, so why did they charge me $80? I didn't take a paper receipt that day, but when the electronic receipt arrived, I realized how dishonest you are More

by quyennguyen080214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember her name, but she was a woman of color.
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March 03, 2026

Thank you Honda for helping me take out my 2025 Honda Accord. It was a smooth process! More

by EGARCIA_1224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nyriel
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February 26, 2026

Very helpful to meet our needs , and gave us a great deal on our vehicle More

by CAMARILLO1199
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Community Honda responded

Thank you for the great review! We’re happy to hear that James Gallegos was able to help meet your needs and make the process a positive experience. Our team works hard to ensure every guest feels taken care of and leaves with the right vehicle for them. We truly appreciate you choosing Community Honda, and we hope you’re enjoying your new vehicle. If there’s ever anything we can help with in the future, we’re always here for you. 🚗

February 26, 2026

I have been with Community Honda for at least twenty years. They know me and know I always get my car serviced when needed. I have also been with the same Salesman for years and he knows me very well More

by nickhooke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Schmersal
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Feb 26, 2026 -

Community Honda responded

Nick, this absolutely made our day — thank you for taking the time to share this! Years with Community Honda are something we truly don’t take lightly. That kind of loyalty means everything to us, and it says a lot about the relationship you’ve built with our team over the years. And we couldn’t agree more — Tracy Schmersal is one of the best! Having someone who knows exactly what you need and makes the process easy every time is what it’s all about. We’re lucky to have him, and even luckier to have customers like you who trust us year after year. Thank you again for being part of the Community Honda family. We look forward to taking care of you for many more years to come!

February 26, 2026

It was refreshing that there was no pressure to buy. Elizabeth was professional and knowledgeable. Bennett was great to work with too. More

by rtbradford99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
ELIZABETH
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Feb 26, 2026 -

Community Honda responded

Thank you so much for the 5-star review! We love hearing that your experience felt refreshing and pressure-free — that’s exactly the environment we strive to create. Car buying should feel comfortable, informative, and centered around you. Elizabeth will be thrilled to hear your kind words about her professionalism and knowledge, and we’re so glad Bennett made the process just as enjoyable. They both work hard to make sure every guest feels confident and taken care of. We truly appreciate you choosing Community Honda and hope to see you again down the road!

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