Community Honda of Orland Park

Trustworthy Sales Team I went to Community Honda to buyout the lease of my 2016 Honda CR-V. Sales Consultant, Steven Diaz De Leon, and General Sales Manager, Terry Keenan, w I went to Community Honda to buyout the lease of my 2016 Honda CR-V. Sales Consultant, Steven Diaz De Leon, and General Sales Manager, Terry Keenan, worked to present me with a 2019 Honda HR-V lease which actually was a better deal financially. They made me feel well taken care of. More

The intake service advisor was rude Brought the car in for service. The car porter and service outside the facility were pleasant. However, the service advisor was very rude. My husband Brought the car in for service. The car porter and service outside the facility were pleasant. However, the service advisor was very rude. My husband waited inside for a service advisor for over 10 mins while a service advisor messed with computer. Apparently he was having trouble with his computer but he never addressed my husband or acknowledged him. My husband had to walk back out to the garage or Service drive to find assistance. Then we never revived a text stating our car was in service. After 2+ hrs I called to get an update and was forwarded to voicemail several times even after Bob answered the phone. I called back to speak to the manager and was again forwarded to a voicemail. It’s too about 30-40 mins for someone to contact me regarding my vehicle. More

My new Honda Love my Honda,Antonio's was fantastic very patient took care of me. When I need a new Honda would love to have Antonio's sell me and my family a honda Love my Honda,Antonio's was fantastic very patient took care of me. When I need a new Honda would love to have Antonio's sell me and my family a honda More

Great customer service Had to get the ultimate from another store and dropped me off at the mall and had my car fixed in record time Great customer service. Had to get the ultimate from another store and dropped me off at the mall and had my car fixed in record time Great customer service. More

Service dept seems to be getting better Happy with the service performed and finished slightly before the promised time. Sales has always been good to me and I am starting to have some faith Happy with the service performed and finished slightly before the promised time. Sales has always been good to me and I am starting to have some faith in the service department for the first time in many many years. Keep it up! I don’t remember the adviser so I picked a random name as I could not submit without a name More

New car buying My wife and I truly enjoyed our experience buying our new car. Our salesperson, Tony Mendoza was the best. He was very knowledgeable and considerate t My wife and I truly enjoyed our experience buying our new car. Our salesperson, Tony Mendoza was the best. He was very knowledgeable and considerate to our needs. He made the long and tedious process of car buying pleasurable. I would definitely recommend Tony to all my friends and family. This is my fifth car that my husband and I have bought from community Honda. You guys have definitely made car buying and service much better. Thank you. More

Waste of time. No point making an appointment. Even with an appointment, at spent five hours waiting for a tire fix. I was charged $800 for a coolant flush and a to look at my brake lines (which s Even with an appointment, at spent five hours waiting for a tire fix. I was charged $800 for a coolant flush and a to look at my brake lines (which still squeak), $38 to replace one headlight, I wasn’t even offered a ride anywhere. My tire was never fixed and I had to go to Discount tires when it was flat two days later. More