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Community Honda

Cedar Falls, IA

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1,067 Reviews

4617 University Ave

Cedar Falls, IA

50613

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1,067 Reviews of Community Honda

December 02, 2020

I had a check engine light (I thought it was the oil change light) on but the mechanic did not inform me of it, just ignored it. I expect better service from Honda. I had to drive back today to have it More

by WAREGL98
Recommend Dealer
No
Employees Worked With
Rick Rosecrans
December 02, 2020

Extremely friendly and helpful. Kelly went the extra mile. He did an excellent job explaining the Honda features. The finance department was very professional and easy to work with. More

by allan.hart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Springer, Jeremy Olds
Dec 03, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership sales department and Kelly Springer and Jeremy Olds in particular. I'm glad you had an excellent experience with us. Please call on us anytime for your vehicle needs. Sam Porter General Sales Manager

December 02, 2020

Thanks for getting my car in for the oil change and for the fob battery, and car wash! Everyone was friendly and very helpful. Good info about fob battery. More

by SHARONKLIMBACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept. don't remember name?
Dec 03, 2020 -

Community Honda responded

Thank you for your positive review of our dealership and your service experience Your continued business is greatly appreciated! Sam Porter General Sales Manager Community Honda

December 01, 2020

Quick and thorough service. Very knowledgeable and helpful with troubleshooting. They really go the extra mile to make sure my vehicle is ready to go the distance. More

by lisa.jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Dec 03, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership service department and John Sullivan in particular. We look forward to your continued business! Sam Porter General Sales Manager

November 30, 2020

Friendly personnel. No pressure to buy. Excellent product. Happy with the buying process. Buying locally was important and the price for the vehicle was competitive with other dealers. More

by gmac024
Price
Recommend Dealer
Yes
Employees Worked With
Sam Porter, Brandon Creighton
Dec 03, 2020 -

Community Honda responded

Thank you for your positive review of our dealership; your sales experience in particular. Please call on us again for any of your vehicle needs. Thanks for choosing us as your Honda source. Sam Porter General Sales Manager

November 27, 2020

Just leased a new Honda, Ron did a wonderful job and was extremely helpful, and explained everything! He made the process as simple as could be!! More

by peterhah
Recommend Dealer
Yes
Employees Worked With
Sam Porter, Brandon Creighton, Ron Colson
Nov 28, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership; Ron Colson in particular. I'm glad you had an excellent purchase experience! Please call on Ron again if he can be of assistance! Sam Porter General Sales Manager Community Honda

November 26, 2020

It is so easy to schedule online maintenance appointments and someone always gets back to you in a timely fashion. The service hours and availability to get in surpasses other service stations in the Cedar V More

by BlueCarJess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Creighton, Rick Rosecrans
Nov 28, 2020 -

Community Honda responded

Thank you so much for your 5 star review and your comments about your service and sales experience with Brandon Creighton. We look forward to seeing you again in the future! Sam Porter General Sales Manager Community Honda

November 24, 2020

I could not be more pleased with the experience I had I could not be more pleased with the experience I had at the service department at Community Honda. From Brian the service manager, Rick the service More

by cwdan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Bryan Cuvelier, Rick Rosecrans
Nov 24, 2020 -

Community Honda responded

Thank you so much for your 5 star review of our dealership; our Service Department in particular. I'm glad you had an excellent experience. We look forward to seeing you again! Sam Porter General Sales Manager Community Honda

Nov 24, 2020 -

Community Honda responded

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November 23, 2020

First time in for a service and all went well. Received a computer upgrade I did not know was available that seemingly has corrected a slight 'shudder' condition. Thanks to service dept. More

by Craig Peters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Nov 24, 2020 -

Community Honda responded

Thank you so much for your 5 star review of our dealership; our Service Department in particular. I'm glad you had an excellent experience. We look forward to seeing you again! Sam Porter General Sales Manager Community Honda

November 21, 2020

I appreciate that my service adviser didn’t try to up- sell me a bunch of different repairs I didn’t need. Unfortunately I’ve misplaced my receipt and do not recall his name but maybe you could look it up More

by pepper2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I do not recall my service advisor’s name
Nov 21, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership; our service department in particular! We look forward to seeing you again in the future. Sam Porter General Sales Manager Community Honda

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