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Community Honda

Cedar Falls, IA

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1,067 Reviews

4617 University Ave

Cedar Falls, IA

50613

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1,067 Reviews of Community Honda

December 11, 2020

It was easy to schedule service with the website and didn't spend too much time waiting for my hassle-free car service to be completed. More

by Samarah
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier, Rick Rosecrans, John Sullivan
Dec 17, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership and your online experience. We look forward to your continued business! Sam Porter General Sales Manager

December 11, 2020

easy to get appointment, service done in timely manner. friendly staff. Car was taken in at scheduled time and was done when estimated time had elapsed. Simple air bag recall taken care of. More

by CD4EAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier
Dec 17, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership. We look forward to your continued business! Sam Porter General Sales Manager

December 09, 2020

I went in for an oil change. I am guessing something wasn't tightened properly because the next time I drove it I received an emissions system error. Also, I wiped down the arms of the chair in the wait More

by cathymichels
Friendliness
Recommend Dealer
No
Employees Worked With
John Sullivan
Dec 17, 2020 -

Community Honda responded

Thank you for reviewing our dealership. Yes we did ask....and honest input like yours helps us stay focused on continuous improvement. We try to stay on top of the cleanliness of our store at all times front to back; even more so than normal in the current environment we are all living through. I have informed the staff about your concerns and have used your review as an opportunity to let our entire staff know that continuous improvement is exactly that...continuous :) A more extensive cleaning of the chairs and tables has been scheduled to address this. Thanks again for your review Sam Porter General Sales Manager

December 08, 2020

I always have a good experience when I take my car in for service. They are very professional and efficient. Rick is always very friendly and a pleasure to work with. More

by CONIM3
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Dec 17, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership. I'm glad you enjoyed your experience here. We look forward to your continued business! Sam Porter General Sales Manager Community Honda

December 07, 2020

I was especially happy to see all employees wearing masks this trip. They provided efficient service with friendliness. They are always polite and helpful when I call in. More

by JEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Dec 17, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership. I'm glad you enjoyed your experience! We look forward to seeing you again! Sam Porter General Sales Manager

December 07, 2020

Recall problem taken care of with no problem getting appointment. Repair did not take too long, employees were pleasant to work with, faculty was clean. More

by Jahaag65
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the names of service people I worked with.
Dec 17, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership. I'm glad you enjoyed your experience here. We look forward to your continued business! Sam Porter General Sales Manager Community Honda

December 06, 2020

Thank you Brandon Creighton of community honda for helping with our new purchase. Was a great experience. You did an awesome job. Highly recommend Brandon! More

by nanagerber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Creighton
Dec 17, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership; Brandon Creighton in particular. I'm glad you had an excellent experience with Brandon and your personal recommendation of him speaks volumes about how he treats his customers. We look forward to seeing you again! Sam Porter General Sales Manager

December 04, 2020

I was impressed with Sam regarding internet pricing. No haggling. The price listed was not negotiable. Made it simple as the price was competitive. This is quite the opposite of most dealerships that wan More

by jpfitch23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Porter, Kelly Springer
Dec 05, 2020 -

Community Honda responded

Thank you so much for your 5 star review of our dealership. We strive to provide superior service to everyone. I'm glad you enjoyed your experience. Thank you for making the drive up from Linn County to do business with us. (again) :) Sam Porter General Sales Manager

December 04, 2020

Always very pleased with my service here! Staff is very friendly, professional and informative. They tell me what other services may need done but no pressure. Thanks!😊 More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier, Rick Rosecrans, John Sullivan
Dec 05, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership; our Service Department in particular. We look forward to your continued business! Sam Porter' General Sales Manager

December 03, 2020

Pleasant and professional staff. Appointment scheduled via internet. Everything was ready when I arrived. Clean and social distance waiting room. I will be back again More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier
Dec 05, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership Service Department. We look forward to seeing you again! Sam Porter General Sales Manager

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