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Community Honda

Cedar Falls, IA

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1,067 Reviews

4617 University Ave

Cedar Falls, IA

50613

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1,067 Reviews of Community Honda

July 21, 2020

Faster than anticipated. The experience was good. I've never had a bad experience at Community Honda, although I wish they had drive-up/drive through oil change service. More

by PRENDERGASTSHAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier
Jul 27, 2020 -

Community Honda responded

Thank you for your 5 star review and continued business! I'd like some further input on the drive-up/drive thru service idea. Please call me direct at 319.234.5800 if you would like to talk about it further. Thank you, Sam Porter' Community Honda

July 18, 2020

Rick Rocks Pleasant, efficient, and willing to answer any concerns. I understand he's been employed with your agency for a number of years, as a consumer I certa More

by JIMBALDWIN859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier
Jul 21, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership; our service department and Rick Rosecrans in particular. We look forward to your continued business! Sam Porter General Sales Manager

July 16, 2020

Friendly, honest, fair. Shuttle service is great benefit. Kept informed of repairs and cost. They track the service I've received and need, rarely any surprises. More

by BobTHEISEN
Recommend Dealer
Yes
Employees Worked With
Shuttle drivers., Rick Rosecrans
Jul 21, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership; our service department in particular. We look forward to seeing you again! Sam Porter General Sales Manager

July 15, 2020

Always treat me great Since 2004 it's the only place I go to buy and maintain the cars I drive. I trust them in all ways to care for my car and treat me fairly. More

by was
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Porter, Rick Rosecrans
Jul 15, 2020 -

Community Honda responded

Thank you so much for your 5 star review! We appreciate your continued sales and service business! Sam Porter General Sales Manager Community Honda

July 10, 2020

REgular service and tire rotation Routine service plus tire rotation. These services were done quickly and efficiently. It is really stupid to require a longer description of the ser More

by MWOOLSEY117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annette, cashier. , Rick Rosecrans
Jul 15, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership. thank you for taking the time to complete it. I agree it could be more efficient. Your continued business is greatly appreciated. Sam Porter Community Honda

July 08, 2020

My van was serviced promptly and John was pleasant and easy to work with, even washing it for me when they were finished with servicing. More

by dlhofer97
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Jul 15, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership; John Sullivan in particular Your continued business is greatly appreciated. Sam Porter Community Honda

July 08, 2020

Service is excellent. They got me in right away and fixed my problem. They even washed my truck. Mechanic are top notch. I would highly recommend these guys.i give them 5 stars out of 5. First class and prof More

by Beaverssammie
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier, John Sullivan
Jul 15, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership. Your continued business is greatly appreciated. Sam Porter Community Honda

July 07, 2020

Overall very satisfied. Only thing to improve is including the free car wash with service. Not buying the COVID 19 excuse on this as all car washes are open and this can be done safely. More

by CF customer
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans, John Sullivan
Jul 15, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership; our service department in particular. COVID is something that I think all businesses struggle with when it comes to evaluating processes and procedures. We temporarily stopped offering free car washes to limit our employees contact with our valued customers vehicles in accordance with recommendations from both state and county health departments. As of approx 2 weeks ago, we have started washing all customers vehicles again with a process of disinfecting frequent touch areas. We look forward to providing this no charge service again as many of are customers enjoy it. We look forward to seeing you again. Sam Porter Community Honda

July 03, 2020

Asked about noise and said nothing wrong. The sound is obvious, losing faith in your service abilities. Took to small town mechanic and instantly identified wheel bearing. More

by GAEDEDAVIDD
Recommend Dealer
No
Employees Worked With
No name
July 03, 2020

Oil change. Very personable as always in spite of difficult times. Took time as always to come speak to me personally. Washed my vehicle which is always appreci More

by stingerdeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, not sure.
Jul 06, 2020 -

Community Honda responded

Thank you for your 5 star review of our dealership. I'm glad you had an excellent experience with us. Sam Porter General Sales Manager

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