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Community Honda

Cedar Falls, IA

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1,067 Reviews

4617 University Ave

Cedar Falls, IA

50613

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1,067 Reviews of Community Honda

September 02, 2019

Oil Change / Tire Rotation Friendly Service and accommodating.The gentleman on duty was personable and courteous 😃 I would recommend this Service Dealership to anyone.The lady More

by HeidiJo17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier, Rick Rosecrans, John Sullivan
Sep 09, 2019 -

Community Honda responded

Thank you for your positive review of our dealership. That's great that we were able to find some additional savings off your bill too! :) We appreciate your business and look forward to seeing you again. Sam Porter General Sales Manager

August 29, 2019

Pleasant Honda Dealership Sales Experience This Honda dealership had knowledgeable sales people who provided a low pressure professional experience when buying our new CR-V SUV. Another consid More

by SUV Reviewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean “Frenchy” Charbonneaux, Chris Ringgenberg
Sep 09, 2019 -

Community Honda responded

Thank you for your positive review of our dealership. We appreciate your business and look forward to seeing you again. Sam Porter General Sales Manager

August 29, 2019

on line appointment was not honored I scheduled an on line appointment. When I arrived, the service tech said he left a message on our home phone that he was already busy at that time. More

by clm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
rick rosenkrantz
Sep 09, 2019 -

Community Honda responded

Thank you for reviewing our service department. I am looking into the situation with your service visit. Please contact me direct when you can please so I can get some more specifics. I really appreciate it! Sam Porter General Sales Manager 319.234.5800 Ext. 3120

August 26, 2019

charged for the job and didn’t got done not fear Went to get a wheel alignment they didn’t even did it and I got charged for it? They said because my car didn’t had the adjustable arms but if they kn More

by Roger25300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember the name of the employee
Sep 09, 2019 -

Community Honda responded

Thank you for reviewing our service department. I am looking into the situation with your service visit. Please contact me direct when you can please so I can get some more specifics. I really appreciate it! Sam Porter General Sales Manager 319.234.5800 Ext. 3120

August 26, 2019

Great customer service! Ron provided great service and hospitality. Helped me find the car I was looking for and followed through with items that needed addressed. I would r More

by Khoeppner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Olds, Ron Colson
Sep 09, 2019 -

Community Honda responded

Thank you for your positive review of our dealership and repeat business. Please call on us if we can assist with anything in the future. Sam Porter General Sales Manager

August 26, 2019

Oil change Just brought my car into the Service Department for an oil change. Service was fast and I was in and out very quickly. I was able to get an appointme More

by Customer123
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Sep 09, 2019 -

Community Honda responded

Thank you for your positive review of our dealership service department. We try our best to provide outstanding service to everyone. Thank you again, Sam Porter General Sales Manager

August 26, 2019

First time at service department When I called to make my appointment I told receptionist my Honda CR-V needed recall work and oil change done. She said she’d transfer me to their ser More

by Candice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Sep 09, 2019 -

Community Honda responded

Thank you for your positive review of our dealership. I apologize for the frustration getting you scheduled and our crowded situation with both stores on the same property. Thank you also for your suggestion about direction signage. We will be looking at addressing it. Thank you again, Sam Porter General Sales manager

August 26, 2019

Best dealership experience I’ve ever had! Nathan and Frenchy were so very helpful and went the extra mile to get me what I needed and loved in a vehicle! I would recommend Community Honda to More

by larae73
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean “Frenchy” Charbonneaux, Jeremy Olds, Nathaniel Gull
Sep 09, 2019 -

Community Honda responded

Thank you for your positive review of our dealership. I'm glad you enjoyed your experience at our store. We look forward to seeing you again soon! Sam Porter General Sales Manager

August 23, 2019

Friendly No pressure, Ron was very friendly & answered questions. Gave us time to think & return ready to buy. Had to get ours from another Dealer for color p More

by kdsd90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Porter, Jeremy Olds, Ron Colson, Josh Almaraz, John Sullivan
Sep 09, 2019 -

Community Honda responded

Thank you for your positive review of our dealership. Please call on us if we can assist with anything in the future. Sam Porter General Sales Manager

August 23, 2019

Awesome Josh Almaraz was such a great salesman. He helped me every step of the way!! I love my car!!I wish your dealership had their own service department as More

by carolgavlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Almaraz
Sep 09, 2019 -

Community Honda responded

Thank you for your positive review of our dealership and Josh. We do have a service department that can do many mechanical repairs. Although some repairs will need to be done through the dealership that represents the brand you own. Please call on us if we can assist with anything in the future. Sam Porter General Sales Manager

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