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Community Honda

Cedar Falls, IA

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1,067 Reviews

4617 University Ave

Cedar Falls, IA

50613

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1,067 Reviews of Community Honda

September 12, 2019

Quick and very friendly! I had crossbars installed and was expecting at least an hour to wait for it to be completed. It took less than an hour and I even had other questions More

by larae73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier, Rick Rosecrans, John Sullivan
Sep 12, 2019 -

Community Honda responded

Thank you for your positive review of our dealership service department. I'm glad you enjoyed your experience with us. Please call on us again if we can assist you in the future. Sam Porter General Sales Manager

September 12, 2019

Oil Change On Civic The oil change was done on time and the problems found with the car were made known along with the cost to get them repaired. The only problem was th More

by MRMOOTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The folks like Rick in service
Sep 12, 2019 -

Community Honda responded

Thank you for your positive review of our dealership; specifically our service department. I apologize for the credit card machine...yes that was a first for us also....we did get it fixed. We look forward to seeing you again! Sam Porter General Sales Manager

September 12, 2019

Always Reliable Service Always receive first class service. I drop my car off. They take me to work then bring the car back to work. Only thing I noticed this time it was More

by wcloneswin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Sep 12, 2019 -

Community Honda responded

Thank you for your positive review of our service department. We try to keep our pricing as competitive as possible. We did have to slightly raise our labor rate. We try to do that as seldom as possible. Also we have savings coupons on our website and we send them out via email to help keep costs down. If you would like to be on that email list, you can let anyone at the dealership know and we will enroll you right away. Thank you for your continued business! Sam Porter General Sales Manager

September 11, 2019

Highly recommend! Community Honda made the entire buying process very quick and easy. Conveniently, we were able to take care of most of our business via email. The sta More

by hodgesfamily2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Gueder, Sam Porter
Sep 12, 2019 -

Community Honda responded

Thank you for your positive review of our dealership and your purchase experience. Please call on us again if we can assist. Enjoy your new Pilot! Sam Porter 'General Sales Manager

September 04, 2019

Friendly and knowledgeable They were friendly, easy going and knowledgeable about the vehicles, willing to work with us. Our questions were answered and features on the car wer More

by Elaine
Recommend Dealer
Yes
Employees Worked With
Jean “Frenchy” Charbonneaux, Chris Ringgenberg
Sep 09, 2019 -

Community Honda responded

Thank you for your positive review of our dealership. I'm glad you enjoyed your experience. Please call on us again if we can be of any assistance in the future. Sam Porter General Sales Manager

September 03, 2019

Oil Change We purchased our Odyssey from them a couple months ago and loved the sales experience! We just toke it to get our 1st oil change before we left town f More

by bbudensiek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Newer service adviser, Do not know remember his name, Sam Porter, Rick Rosecrans
Sep 09, 2019 -

Community Honda responded

Thank you for reviewing our service department. I am looking into the situation with your service visit. Please contact me direct when you can please so I can get some more specifics. I really appreciate it! Sam Porter General Sales Manager 319.234.5800 Ext. 3120

September 02, 2019

Josh was great! Josh was very helpful and knowledgeable and patient. We test drove several cars, we never felt pressured. He was there to help. The service staff j More

by dvogel2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean “Frenchy” Charbonneaux, Josh Almaraz
Sep 09, 2019 -

Community Honda responded

Thank you for your positive review of our dealership. We appreciate your business and look forward to seeing you again. Sam Porter General Sales Manager

September 02, 2019

Odyssey service appointment I brought my Odyssey in for oil and filter change and tire rotation. I also asked them to look at vibration in my steering wheel when braking from hig More

by YAKISHALAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Sep 09, 2019 -

Community Honda responded

Thank you for your positive review of our dealerships service department. Please feel free to reach out if you would like us to take another look at it and try to solve that steering wheel issue. Sam Porter General Sales Manager

September 02, 2019

Love my CR-V The entire staff was friendly and helpful to ensure we had the right vehicle. We felt we were treated fairly and were granted a fair trade-in. More

by llamasters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Porter, Ron Colson
Sep 09, 2019 -

Community Honda responded

Thank you for your positive review of our dealership. Feel free to call on us in the future for anything you need. Sam Porter General Sales Manager

September 02, 2019

bought a new crv Sam Porter and Kelly Springer made my buying purchase easy and they never put any pressure on me. They were very knowledgable about the cars and fina More

by BOBHOPPES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Porter, Kelly Springer
Sep 09, 2019 -

Community Honda responded

Thank you for your positive review of our dealership and repeat business. Please call on us if we can assist with anything in the future. Sam Porter General Sales Manager

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