Community Honda - Service Center

Exceptional Very professional, kind, make you feel welcome, keep you well informed, work is done on time as told, reasonable prices , only necessary work is done, Very professional, kind, make you feel welcome, keep you well informed, work is done on time as told, reasonable prices , only necessary work is done, clean comfortable waiting area More

Terrible after sale customer service! A year after purchasing a used car and interior cleaning package from Community Honda of Baytown I find out I can’t transfer my interior cleaning pack A year after purchasing a used car and interior cleaning package from Community Honda of Baytown I find out I can’t transfer my interior cleaning package to my local Honda dealer that is just 20 miles away from Baytown because it is not a Honda product. My car has been at my local dealer for 7 hours now trying to resolve this issue. At least a dozen phone calls have fallen on deaf ears at Community Honda. They sure like to sell you a car and their interior cleaning package but stay away from them! After the sale you are on your own. Worst customer service I have ever seen! More

Expert Service work guided by Ms Rachel. Maintenance: oil change and tire rotation.. Ms. Racel is my service advisor.. She is always pleasant. She keeps me informed, as I wait, as to the pro Maintenance: oil change and tire rotation.. Ms. Racel is my service advisor.. She is always pleasant. She keeps me informed, as I wait, as to the progress of the services being performed. She is an assist to the service department at Community Honda. More

Express oil change It exceeded my expectations. No appointment necessary. They took me right away. Only took about 20 minutes. Almost seems like a fluke that things went It exceeded my expectations. No appointment necessary. They took me right away. Only took about 20 minutes. Almost seems like a fluke that things went so smoothly. I hope it’s that easy next time! 😀 More

Excellent service Community Honda service department is awesome. Ms. Rachel and her team go above and beyond to meet my needs. The wait time was very short. Community Honda service department is awesome. Ms. Rachel and her team go above and beyond to meet my needs. The wait time was very short. More

Great Service Great service was provided, as always, by Charity Phillips. We were well and timely informed on any and all updates relating to our vehicle. Ms. Cha Great service was provided, as always, by Charity Phillips. We were well and timely informed on any and all updates relating to our vehicle. Ms. Charity has always been excellent every time we do bring our vehicle to Honda, so kind and friendly. And we most definitely can rest assured that our vehicle will be tended in a timely manner. More

Great! Overall great service visit. Friendly and very helpful staff that made my visit go as smooth as possible. The waiting time was short and my vehicle wa Overall great service visit. Friendly and very helpful staff that made my visit go as smooth as possible. The waiting time was short and my vehicle was taken care of. More

Recall I was very satisfied with the way my transaction was dealt with. I would definitely recommend my friends and family to deal with this dealership. I was very satisfied with the way my transaction was dealt with. I would definitely recommend my friends and family to deal with this dealership. More

Rachel was great. Rachel remembered me from the previous time I had to have my car serviced. She’s always willing to help me. She reassured me everything will be taken Rachel remembered me from the previous time I had to have my car serviced. She’s always willing to help me. She reassured me everything will be taken care of and called me and kept me update with the status of my car. More

Great Customer Service I have been using Community Honda Service Department for over 7 years and have always had great customer service. It is what keeps me going back! I have been using Community Honda Service Department for over 7 years and have always had great customer service. It is what keeps me going back! More