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Community Motors

Cedar Falls, IA

3.0
12 Reviews

4521 University Ave

Cedar Falls, IA

50613

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Showing 12 reviews

July 15, 2023

Still sending me their spam. Refusing to remove me from their SPAM mailing list. Avoid this company. More

by Not a Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
Jul 17, 2023 -

Community Motors responded

As with all of your previous reviews, I am asking that you contact me with your NAME so that I can remove you from our database. Please call 319-277-5010 and ask for Julie. Without that information, I'm afraid I can't help.

Jul 17, 2023 -

Not a Customer responded

I have reached out to multiple people multiple times. Looks like no one can be bothered to even reply. No email. No calls. Nothing.

Jul 17, 2023 -

Not a Customer responded

Received still more spam from someone else at this dealership.

June 10, 2023

Refuses to remove me from their SPAM mailing list. I did not request their service or want it. They do not respond or honor anything. Do not trust them. I had to file a complaint with the Attorney More

by Not a Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
Jun 13, 2023 -

Community Motors responded

Please contact Julie at 319-277-5010 and I will make every effort to remove your information from our database.

Jul 15, 2023 -

Not a Customer responded

THEY ARE STILL SENDING THEIR SPAM.

April 23, 2023

Dealer refuses to remove me from their SPAM mailing list. I do not want or request this from them. They do not follow up and do not honor. Do not trust them. More

by Not a Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
Apr 25, 2023 -

Community Motors responded

We apologize for the miscommunication. Your email address has been deleted from our database. Please feel free to contact Julie at 319-277-5010 if there are any future problems.

Apr 27, 2023 -

Not a Customer responded

They lie. Still receiving SPAM from them.

May 18, 2023 -

Not a Customer responded

STILL SENDING SPAM.

Jun 09, 2023 -

Not a Customer responded

Still sending SPAM. Filing complaint with the Attorney General.

April 13, 2023

Easiest and best car buying experience I’ve ever had. Thank you to Jardez and Gabe. More

by Kortyawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jardez and gabe
November 12, 2022

Techs kept me informed. They even doubled check to assure accuracy. They even explained to me for understanding everything done. More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Hal and Carver.
October 06, 2022

They were unable to fine my new warranty contract for services. Felt as if my integrity was being questioned when continually saying they didn't have it. When it was eventually tracked down, I found out More

by tcbutler309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew & manager
Oct 06, 2022 -

tcbutler309 responded

Already did.

Oct 06, 2022 -

tcbutler309 responded

Felt as if my integrity was being questioned when continually saying they didn't have it. When it was eventually tracked down, I found out by calling them... Vehicle I was loaned was very smelly and really dirty. I was not happy with the way I was treated.

Oct 07, 2022 -

Community Motors responded

We are very sorry that we were not up-to-date with your most recent vehicle service contract information. This should not have happened, and we promise to use this as a learning experience. If you will give us another chance, we will do our best to provide a far-improved customer experience.

August 16, 2022

Very disappointed with this dealership community motors. I have bought 2 vehicles from them in the last few years. I did all my service with them. Requested an oil chance with them for full synthetic oil More

by Moose52808
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Aug 18, 2022 -

Community Motors responded

We are sorry that our previous communications with you have not been to your satisfaction. We do make every effort to provide the best service possible for every customer, and regret that you feel we did not. Our owner is not always available at this location. Please feel free to contact us again at 319-277-5010 if you wish to speak with another manager.

August 10, 2022

I CALLED LAST MINUTE TO GET AN OIL CHANGE & THEY GOT ME RIGHT IN & EVEN WASHED MY CAR - it was fast service More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
August 03, 2022

The absolute best place to get services on my vehicles. Very trustworthy, very polite and professional customer service. From scheduling to completed service just an all out above and beyond crew. Thank yo More

by Will Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
July 11, 2022

Sales staff was Very helpful and accommodating. They even delivered the vehicle to look at before purchasing and when the sale was completed. More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and Shawn
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