Concord Honda

Horrible! I bought a 2025 used Honda accord Hybrid Sport-L. A week later I hear loud clunking noises everytime turning. Took it to the Concord Service, they to I bought a 2025 used Honda accord Hybrid Sport-L. A week later I hear loud clunking noises everytime turning. Took it to the Concord Service, they told me I did not get any warranty so it was on me... We tried going through Honda Goodwill Warranty and I was going to have to pay $1200. As they were fixing my car they found a cracked subframe and worned out joints. They were nice enough to fix that at no cost. HOWEVER, it gets worse, about 2 months later I lost total control of the car in the freeway and my car was unalligned. I took it back there, they told me they have no clue what happened and just aligned it again, this is when I noticed that the rear allignment was off! The service administrator (Only nice person on the whole dealership) told me they dont know what is wrong and to take it to a collision ecpert. This is when I got concerned and starting calling the store to talk tot he service manager. After 4 calls and 5 days I finally reached out to Kiho. When I talked to Kiho, Service manager, he got upset at me saying there is no way we wouldve let the car go out before with a misaligment and that I did the damamge on the car. However I found the last aligment given to me by HONDA and the rear was also misaligned. After a couple days Kiho calls back apologizing and with a completely different tone, he tells me its their bad and that he talked to the GM and used sales car manager and they were going to take care of me. Marlo, the Used car sales manager, calls me saying not to worry and to come in they were going to take care of me.... FALSE! I went in there and they offered me 3 thousand dollars less than what I bought the car for and said tough luck we cant do anything better. Then the lady who first sold me the car showed me another car, it had a slight cigarrete smell and she told me oh its cuz its been sitting in the lot, this car has no cigarrete smoke damage (LIE). I eventually left with the cigarrete car since I need a safe car. The day after I leave HONDA the cigarrete smell got 3 time worse... they just masked it. Now im on my second car and it smells terrible... DO NOT GIVE THIS HONDA YOUR BUSINESS. More

Incredible experience from start to finish. Ali Maloky went above and beyond to ensure I am happy. Ali Maloky went above and beyond to ensure I am happy. More

Avoid this dealer They throw on extra charges for nonsense just to jack up the profit They charge over msrp Just another ripoff dealer Btw their sales people have the customer enthusiasm of wet ra nonsense just to jack up the profit They charge over msrp Just another ripoff dealer Btw their sales people have the customer enthusiasm of wet rags More

Very nice Honda Dealership with great personnel. Our sales manager was very helpful. Thanks a bunch for our new great car. Our sales manager was very helpful. Thanks a bunch for our new great car. More

Grateful for this delearship because they've always helped me successfully buy a car. Thankfully, so far all the cars I've purchase are not lemons! Prabesh was my go to salesman, now it's officially Al helped me successfully buy a car. Thankfully, so far all the cars I've purchase are not lemons! Prabesh was my go to salesman, now it's officially Ali. Go ask for Ali today and see his team, if your in need of a new vehicle and let them know Karen L. Sent you! More

Worse dealer car ever, got pulled over by the police because car “wasn’t” registered under my name and still registered under old owner. Car got towed and paid $800 to get it out . Honda Accord didn’t w because car “wasn’t” registered under my name and still registered under old owner. Car got towed and paid $800 to get it out . Honda Accord didn’t want to help to pay some of the towing even though got pulled over because they didn’t do their job right! More

A very nice experience, no pressure just professionalism at every level and stage of the process. Made car buying an easy peasy process at every level and stage of the process. Made car buying an easy peasy process More

Peng was an excellent service representative. He was courteous, professional, diligent, and answered all of my questions thoroughly. He deserves a raise, a promotion, a bonus, and praise from the He was courteous, professional, diligent, and answered all of my questions thoroughly. He deserves a raise, a promotion, a bonus, and praise from the supervisor. More

Everyone was very pleasant and friendly. The paperwork was quick and simple to deal with. The paperwork was quick and simple to deal with. More

Dennis Chow made the experience enjoyable. He was very respectful and he definitely cares about his customers. He was very respectful and he definitely cares about his customers. More