
Concord Honda
Concord, CA
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I was very happy with the service I received . From the very beginning I was given an appointment immediately. I was greeted by an awesome Car salesman who took the time to help me find something From the very beginning I was given an appointment immediately. I was greeted by an awesome Car salesman who took the time to help me find something I wanted to drive home. He went above and beyond ensuring he answered my questions and went the extra mile asking his management questions that he didn’t have to . Finance experience was awesome as well . He was very professional and easy going . He explained everything and was very friendly . Finance was very meticulous and ensured that the numbers were accurate and gained my trust when I observed him going line for line making sure there were no mistakes . Both Salesman and Finance representative made arrangements with the Sales Manager to ensure my vehicle would still be available when my check arrived . Tho I had to wait a few days for my credit union to send my check , the car I wanted was waiting for me in a garage and it was nice and clean . This is one of the best experiences I have had purchasing a vehicle . Kudos to Salesman Rhys and Concord Honda ! More
Tommy was great. Set and met every expectation. I did not like the fact that the key tag said two keys were available but the consistently ignored my requests for Set and met every expectation. I did not like the fact that the key tag said two keys were available but the consistently ignored my requests for the other key. About the finance office: I didn't give them permission to solicit multiple banks for financing. I told them i can get my own financing through Patelco. I Received multiple denial letters from banks and it better not affect my credit rating. They also insisted they would handle Patelco for me and I didn't have to worry my pretty little head. I believe they Received a broker fee from Patelco.. I am a smart educated women and can fully capable of handling my own banking and financing. More
I wound up having a bad experience the day before with another Honda dealership and wound up having a perfect car buying experience. It's definitely a professional outfit with excellent cars and definitel another Honda dealership and wound up having a perfect car buying experience. It's definitely a professional outfit with excellent cars and definitely competitively price to the market. My Ali Makoly was great. Not pushy at all. More
Enjoyed getting this car. Said would hold it in color I wanted. Sam was sensitive, attentive, explained thoroughly, paid attention to my understanding of tech inside car. 5 ST Said would hold it in color I wanted. Sam was sensitive, attentive, explained thoroughly, paid attention to my understanding of tech inside car. 5 STARS as well for dealership. More
I had really smooth experience buying my car here. I couldn’t be happier. Jesus is truly honest care about his customers. I would definitely recommend them to car buyers… Frienldly and great sales serv I couldn’t be happier. Jesus is truly honest care about his customers. I would definitely recommend them to car buyers… Frienldly and great sales service. More
Chi, Ana Marie, Mo and Marlon were awesome at the Concord Honda. We have purchased 3 different cars from Honda prior and unfortunately we had a bad experience in our last visit. Having heard about the situat Honda. We have purchased 3 different cars from Honda prior and unfortunately we had a bad experience in our last visit. Having heard about the situation, Chi, the manager reached out and wanted to make things right. I appreciated how transparent they all were and how easy that experience was. Mo was a great salesman that assisted our test drive. Although we weren’t sure about the car yet, he wasn’t pushy and allowed us to form our own opinions while driving the car. He met us with a smile from beginning to end and he was great. Ana Marie was amazing. Being in a dealership, it’s easy to feel like the salesmen interpret you as nothing but the background as a woman. She was the first person that acknowledged me as a person and didn’t see through me at all dealership. I was thankful for that. Similarly, Chi was great. He wanted to make this experience good and pulled some strings to make things affordable for me. We felt his presence throughout our visit and we felt welcomed during our stay. Finally, there was Marlon. He was quick and swift with his job. Watching him work was like watching a robot type in commands at the computer. He was so efficient and kind. I appreciated him too. Overall, my experience is mixed but they made our second visit an amazing one so I have nothing but compliments. I got a 25 Civic Hybrid Sport Touring at a comfortable total and monthly price. I would definitely come back in the future for other car purchases. This has been our home Honda dealership and will always be after this experience. Thank you for making my first time buying a new car an amazing one. More
My husband, daughter, and I visited Concord Honda and instantly fell in love with a 2025 Honda Accord with a custom interior on display in the showroom. April and Dustin were incredibly helpful and frien instantly fell in love with a 2025 Honda Accord with a custom interior on display in the showroom. April and Dustin were incredibly helpful and friendly throughout the entire process. They made trading in our old Honda and getting into our dream car quick, easy, and stress-free. They took the time to answer all our questions and address any concerns we had. We’re absolutely thrilled with our purchase and truly appreciate April and Dustin for making it all happen! More