
Concord Honda
Concord, CA
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They did not honor the Costco pricing I was quoted on the phone. When I arrived at the dealership I was told there were about $1000 of useless dealer add ons, like $250 lug nut locks. They wouldn't even remo phone. When I arrived at the dealership I was told there were about $1000 of useless dealer add ons, like $250 lug nut locks. They wouldn't even remove the wildly overpriced lug nut locks because they were "already installed". Last time I checked lug nuts were designed to be removed. After much negotiation they reduced the extra charges by about half. I bought the car because I needed to, but I felt like they were dishonest. The person that quoted me the price apologized that they made a mistake not including the add ons an had the nerve to say they "owned their mistake". Well, they may own it but I paid for it. More
The sales executive, Jose Perez, was always clear in his information and answered all my doubts and queries. He assisted me in my language and that made me feel more confident about making the decision. information and answered all my doubts and queries. He assisted me in my language and that made me feel more confident about making the decision. More
First time buying a new car directly from a dealership and read many horror stories. Jessica R. made the process super easy. Really friendly, answered all my questions and went over everything thoroughly and read many horror stories. Jessica R. made the process super easy. Really friendly, answered all my questions and went over everything thoroughly in a way I could understand. Was very patient with me. Overall, great experience More