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Concord Honda - Service Center

Concord, CA

3.7
246 Reviews

246 Reviews of Concord Honda - Service Center

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May 22, 2021

Car the issue not the dealer. Nearly invoked the Lemon Law for the battery and electrical issues for 4 years (bought new in 2017). Dealer replaced battery 2 years ago with advice to drive the car more More

by garypep1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 14, 2021

Quality operations. very clean and comfortable waiting area.. Keep up the good work! the oil change took over two hours, when 1.5 was promised. More

by fsfong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny
May 11, 2021

As a 'second-timer' I appreciated Felippe being able to navigate the; free first service' and inform me as to what I needed to know. I did think the $50/unit. price of transmission fluid was a bit much, More

by ABCEskie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felippe; African American gal
May 10, 2021

Excellent Service! Very friendly and great price. I have used them in the past for other Honda cars that I have owned. Will use them again when needed. More

by reen103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Saucedo
May 10, 2021

Fantastic Service and Jenny who took care was great as well!!! Friendly and knowledgeable. Work was completed in a timely fashion. I will be back for sure. More

by jsantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Herrera
May 10, 2021 -

jsantos responded

Fantastic Service and Jenny who took care of me was great as well!!! Friendly and knowledgeable. Work was completed in a timely fashion. I will be back again for sure. Thank you Jenny.

May 09, 2021

They did really great. Service rep (Kenji) was straightforward and in communication about the problem we had with our Honda Pilot and what options we had. The price was a lot more than we expected More

by paulwsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenji
May 08, 2021

Pleasant, checking in, real recommendations. Helpful In my making choices with what was needed immediately. It was a service visit. I am happy with my service More

by swarda1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 08, 2021

I was well taken care of by Jessica and had a positive experience. Everyone I dealt with was professional and good Covid protocal seemed to be in place. More

by ottowilson2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
April 20, 2021

Went in to get an oil change but needed new tires and a car wash and got both. Were very polite and thorough. Thank you so much. More

by jmfurrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaeson, Ian
April 17, 2021

They were very polite. Made me feel right at home. Did everything I asked them to do. Went out of their way. Very satisfied, I More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wasif Khan, Robbie Angeles