Concord Mazda

My experience could not have been any better. Both Jonathan and Erik were very professional, cheerful and I appreciated the care they took explaining the process and did not try to 'upsell' me o Both Jonathan and Erik were very professional, cheerful and I appreciated the care they took explaining the process and did not try to 'upsell' me on unneeded procedures. I was told my service would take about 2 hours, and it only took 90 minutes. The lounge area was very comfortable, and I enjoyed a great Cafe Mocha while waiting. A+ all the way! More

Milk was very friendly and helpful. Everyone in the dealership that I encountered was professional, love the dealership look. Everyone in the dealership that I encountered was professional, love the dealership look. More

Very good service. They get me in and out with no headaches. I’m always treated well at Concord Mazda! They get me in and out with no headaches. I’m always treated well at Concord Mazda! More

Elijah keep me informed throughout the morning on the progress of my appointment. He also was very helpful in explaining the details of the services provided. progress of my appointment. He also was very helpful in explaining the details of the services provided. More

Jonathan was very transparent, understanding, professional and he was so knowledgeable. I hate Vallejo and Vacaville. I should have bought my car here and have it serviced. Thank you all for ta professional and he was so knowledgeable. I hate Vallejo and Vacaville. I should have bought my car here and have it serviced. Thank you all for taking care of my issues. More

Jonathan was awesome. He kept me informed and responded quickly to my texts. His customer services was an A+. I really appreciated the loaner car as well. It allowed me He kept me informed and responded quickly to my texts. His customer services was an A+. I really appreciated the loaner car as well. It allowed me to get the service when I did. More

They are very good at communications. The actual person will reach out to you (not bots or AI) before the appointment. And during the check in/check out they take their time to explain. The actual person will reach out to you (not bots or AI) before the appointment. And during the check in/check out they take their time to explain. More

Dominic was very helpful and informative. I especially appreciate that he waited a few minutes after 5p for me to arrive to pick up my car. His customer service was excellent! I especially appreciate that he waited a few minutes after 5p for me to arrive to pick up my car. His customer service was excellent! More

I just wanted to say a huge thank you to all of you for your help yesterday. I really appreciate all the time and effort you put into making the car sale go so smoothly. From answering all my questions, to your help yesterday. I really appreciate all the time and effort you put into making the car sale go so smoothly. From answering all my questions, to walking me through the paperwork, and just being friendly and patient the whole time — you guys made the experience easy and enjoyable. Thanks again for everything — it means a lot. I’m really happy with the car and I couldn’t have asked for better service. Please pass on my appreciation to the whole team! Best, Eric More

Daryon was very helpful from beginning to the end of the transaction. He provided all the information I needed to make a decision I felt good about. transaction. He provided all the information I needed to make a decision I felt good about. More