Concord Nissan

Billy made the process of buying my new car incredibly easy and stress free. I have run into a few small concerns since purchase, and he has been quick to respond and helpful in getting me in to the garage to have them taken care of. I will absolutely be recommending him to my family!

Billy was the salesman. We stumbled on to this dealership by accident. As it turned out we purchased a vehicle from him. He was polite and patient being sure to understand what we were looking for. He was knowledgable and sure of his job. The facility was clean and well maintained. There was a good selection of vehicles. The time Billy took to explain to my daughter about the the process of purchasing a vehicle was second to none. This was my daughter's first buying experience. Thank you too him and his staff for the life lesson she will use in the future .

My fiancé and I just had our 2nd son and needed a good family vehicle. I brought our tired Cadillac CTS (Gracie) to them to see what I could do. We sunk $4000 into it not more than 4 months ago, and it wouldn’t pass inspection still. This dealership went above and beyond what they needed to do to help me out of the Cadillac. With my fiancé still in the hospital with our new son, and a car that had 7 days left on the registration, Concord Nissan set out to help us as best they could! I met with Rich Boyd, I gave him the background on my situation, my budget, and he took care of the rest. He pulled out a new Nissan Pathfinder S that checked all the boxes I gave him. There was absolutely no haggling, just up front honest pricing, and I couldn’t be happier! In fact, they took my credit score and got my tier rating bumped up to get us in the vehicle on budget! I cannot express in this review how grateful I am for getting an honest hand shake on this deal! The days of dealing with slimy car salesman seems to be a thing of the past. Concord Nissan treated myself, and my family like they were taking care of one of their own. Gracie is gone now, and will be a good first car for someone. As for my family, we’ll enjoy this new Pathfinder! Thank You Concord Nissan!

Upon my arrival I was met by Richard K. Boyd and he showed me the various models of Nissan's that I had enquired about. This was a very comfortable sales experience. All of my questions were answered by Richard and the next day I returned to Concord NIssan and bought a Rogue SL.

I came in and was greeted , I told them what I could afford and that my credit wasn't great . Well rich took all my information and found me a really nice 2016 Nissan . I couldn't believe how easy it was and no pressure . Deffinetly recommend this dealership .

Entering the building mike was quick to help and very knowledgeable, he was able to answer questions and asked the owner if needed. The transaction went smoothly. Very courteous, even had a tour of the building to see the mechanics at work. I’m very happy with my new Nissan, I know for repairs and checks that I’ll be well taken care of!

Had the best experience at Concord Nissan. Jamie M. was the best salesperson and was low pressure and cared about what I needed. Don't see that much anymore these days. They were also very accommodating with my timeframe and got me exactly what I needed! Thank You!

Buyer beware! Sold me a rusted “certified” vehicle and they do not care about customer service. Purchased less than a year ago and now have multiple issues. I brought my car into service and they told me they could fix the issues. They then charged me $200 to make the repairs they thought it needed. I left the dealership with the same problems. I brought my car back in the next day and they said the repairs I did need were not covered. Sincethe cost of the issues were so expensive I tried calling and contacting the GM multiple times (since he sent a customer experience letter) to see if anything could be done considering I bought the car less than a year ago. Did not recieve any call back after a few days. I then went into the dealership to talk to a sales manager and they brought me over to the service manager who did not care at all about my concerns and he told me this is what happens when you buy a used car and there was nothing he could do. They state that their staff at Concord Nissan wants you to know that the safety and proper operation of your vehicle is their main goal. I feel like thats a fraudulant statement considering I do not feel safe driving a car I purchased less than a year ago and they could care less. Buyer beware!

Concord Nissan is always efficient with a clean waiting room and prompt service. They have a punch card system for oil changes, so after so many you get a free one. And, since I purchased my car here, I get free auto inspections.

I have bought and/or leased vehicle for the past 40 years. In approx. 1983 I became a customer of Concord Nissan and enjoyed doing business with the service folks. When the Boucher brothers took over there was a major improvement to the sales department. When David took over the Service Department they became the absolute finest service Department ANYWHERE. I do not say this lightly, it takes enormous dedication and untiring hard work to be at the top of your game and Concord Nissan is at the very top. If Concord Nissan became Concord Yugo I would be driving a Yugo and talking to Troy and the other great service advisors about the type of service a Yugo needs. Thankfully they are still a Nissan house because driving a Yugo would be plain silly.