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Concordville Nissan

Glen Mills, PA

4.8
1,602 Reviews
Our mission: Concordville Nissan has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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452 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 1,602 reviews

September 15, 2023

Very good customer service and happy to be part of concord villa Nissan branch. Thanku More

by akumarms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Han Wang
Sep 18, 2023 -

Concordville Nissan responded

Hi akumarms, Thank you for your 5-star review. We are glad to hear you were satisfied with your visit. We hope to see you soon. Take care. Sincerely, Ryan Gilroy - General Sales Manager

September 12, 2023

Great experience courteous and professional staff, if I can rate them higher I would, thank you for your great service, it made my decision to purchase my vehicle much easier. More

by nharley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenney Oppel
Sep 12, 2023 -

Concordville Nissan responded

Hi nharley1, We appreciate your 5-star review. We are delighted to hear you were satisfied with your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Ryan Gilroy - General Sales Manager

September 12, 2023

Extremely professional when I come in I'm greeted and feel welcomed. Also while getting a vehicle it was very well explained and detailed on how the vehicle benefits me More

by jonjames19013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Concordville Nissan responded

Hi jonjames19013, Thank you for your 5-star review. We are delighted to hear our team made your buying experience excellent. We hope to see you soon. Have a great day. Sincerely, Ryan Gilroy - General Sales Manager

September 09, 2023

Service center failed to properly diagnose my vehicle, failed to properly fix a warranty issue, and I was told by the service manage who told me he is a 25 year master technician, there was no noise or is More

by justin49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter lustgarten, Ian Kearney, John Cross
Sep 15, 2023 -

Concordville Nissan responded

Justin49, we are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Ryan Gilroy - General Sales Manager

Sep 16, 2023 -

justin49 responded

Mr. Gilroy, I just wish your dealership would do the right thing, and make this situation right.

September 06, 2023

The sales staff was very accommodating, no hard sell pressures for options, only presented them and waited for an answer. More

by mark.nardy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
Sep 06, 2023 -

Concordville Nissan responded

Hi mark.nardy, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to working with you soon. Take care. Sincerely, Ryan Gilroy - General Sales Manager

September 06, 2023

We had a great experience at the dealership. I only wish the brand new car we purchased was washed and shiny when we picked it up. I had to take it home and wash it myself. More

by rajishane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
Sep 06, 2023 -

Concordville Nissan responded

rajishane, Thank you for choosing our dealership and for sharing your positive experience with us! We apologize that your new car wasn't as pristine as it should have been upon pickup. Your feedback is valuable, and we'll work on ensuring that every vehicle leaves in the best condition possible in the future. We appreciate your understanding and hope you're enjoying your new car now that it's shining brightly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Sincerely, Ryan Gilroy - General Sales Manager

September 04, 2023

Great experience from start to finish. I felt welcomed and it pressured during the whole process. Deneen and Zac were outstanding. More

by fgators12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Somers, Deneen Strickler
Sep 06, 2023 -

Concordville Nissan responded

Hi fgators12, Thank you for your 5-star review. We are glad to hear Deneen and Zac were outstanding during your buying experience. We hope to see you soon. Take care. Sincerely, Ryan Gilroy - General Sales Manager

September 03, 2023

Wonderful experience from start to finish. Very smooth process . I felt welcome and comfortable from the moment I walked into the door. More

by fgators12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac , Eddie Somers, Deneen Strickler
Sep 06, 2023 -

Concordville Nissan responded

Hi fgators12, Thank you for your 5-star review. We are glad to hear you were satisfied with your buying experience. We hope to see you soon. Have a great day. Sincerely, Ryan Gilroy - General Sales Manager

August 29, 2023

Just left with my new Sentra! ! Awesome caring customer service!! Jennifer is the greatest, took wonderful care of me. Brett is a great guy too! Go see them, you’ll be glad you did More

by johnnybar822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Bedrick
Aug 30, 2023 -

Concordville Nissan responded

Hi johnnybar822, Thank you for your 5-star review. We are delighted to hear Brett and Jennifer took excellent care of you throughout your visit. We hope to see you soon. Take care. Sincerely, Ryan Gilroy, General Sales Manager

August 27, 2023

The representatives of this dealership treat you with respect by communicating clearly, collaborating with customers to ensure both parties have their needs met, and seek to build a relationship based on More

by mlove1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Agovino, Han Wang
Aug 28, 2023 -

Concordville Nissan responded

Hi mlove1970, We appreciate your 5-star review. We are delighted to hear you were satisfied with your purchase. We are looking forward to seeing you soon. Have a great day. Sincerely, Ryan Gilroy, General Sales Manager

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