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Concordville Nissan

Glen Mills, PA

4.8
1,602 Reviews
Our mission: Concordville Nissan has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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452 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 1,602 reviews

July 23, 2023

Service center was disrespectful, and untruthful with their work and pricing. Give 1 star review More

by justin49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Kearney, John Cross
Aug 04, 2023 -

Concordville Nissan responded

Hi justin29, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Chuck DeSantis - General Manager

Sep 09, 2023 -

justin49 responded

Response from Chuck Desantis who quit the dealership

July 21, 2023

Best customer service I’ve ever experienced every step of the way. Prior to coming into look at a vehicle, the female receptionists were extremely pleasant over the phone and answered every question I had, e More

by Dylan Henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenney Oppel, JC Cantalicio, Hiep Luong, Jennifer Bedrick, Eddie Somers
Jul 24, 2023 -

Concordville Nissan responded

Hi Dylan Henry, We appreciate your 5-star review. We are delighted to hear JC, Hiepp, Eddie, and the rest of the team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

July 21, 2023

Ryan was very patient and courteous through the whole process. He also connected with my son who is a 76 ers fan. Great service and we are very satisfied. More

by mattdunphy407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Gilroy, John Agovino, Holman Jefferson
Jul 24, 2023 -

Concordville Nissan responded

Hi mattdunphy407, Thank you for your 5-star review. We are delighted to hear Ryan made your buying experience excellent. We hope to see you soon. Take care. Sincerely, Chuck DeSantis - General Manager

July 20, 2023

It was a pleasure doing business with Concordville Nissan and Mark Dawson. I'm a customer for life. You guys are truly professionals. More

by wstamm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gilroy, Greg Repice, Eddie Somers
Jul 21, 2023 -

Concordville Nissan responded

Hi wstamm, We appreciate your 5-star review. We are delighted to hear Mark and the rest of the team made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

July 20, 2023

Everyone there was extremely helpful and friendly. People complain about spending hours at a dealership, but this was a smooth process. I was there on a Saturday, not expecting to commit, and I did be More

by kirkseykristin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rubin, JC Cantalicio, Holman Jefferson
Jul 21, 2023 -

Concordville Nissan responded

Hi kirkseykristin, Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

July 16, 2023

Our sales guy Neal and the manager Greg were great to work with. Very hapoy More

by sssmigs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal
Jul 17, 2023 -

Concordville Nissan responded

Hi ssmigs, Thank you for your 5-star review. We are glad to hear Neal and Greg was excellent to work with. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

July 11, 2023

great to work with. xxx xxx xxx xxx xxxx xxx xxx xxx xxx xxx xxx. More

by rheath831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
Jul 12, 2023 -

Concordville Nissan responded

Hi rheath831, Thank you for your 5-star review. We are glad to hear our team was excellent to work with. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

July 10, 2023

Great customer service! They helped me get the car I wanted and made sure I was satisfied. Will keep going back! More

by crmoran1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gilroy, Jeff Rubin
Jul 10, 2023 -

Concordville Nissan responded

Hi crmoran1969, Thank you for your 5-star review. We are delighted to hear you were satisfied with your experience with us. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

July 09, 2023

I believe there could have been better communication with options for financing for me today More

by debrag1231
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenney Oppel, John Agovino
Jul 10, 2023 -

Concordville Nissan responded

Hi debrag1231, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

July 08, 2023

Concordville Nissan made it a very easy process buying a vehicle. I lived an hour away from the dealership and the Customer Service Rep answering questions via Instant Message system on their website was ve More

by phlyers0491
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Repice, Hiep Luong, Eddie Somers
Jul 10, 2023 -

Concordville Nissan responded

Hi phlyers0491, Thank you for your 5-star review. We are glad to hear Eddie was excellent throughout your buying process. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

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