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Conicelli Toyota of Conshohocken
Conshohocken, PA
1,315 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,315 Reviews of Conicelli Toyota of Conshohocken
September 01, 2015
TOP-NOTCH! Jesse, Tim and David provided expert care and humanity in their service. They relieved stress associated with the process. Sometimes we don't real Jesse, Tim and David provided expert care and humanity in their service. They relieved stress associated with the process. Sometimes we don't realize how significant an act of kindness can be. I want to make sure they do. If this level of service is maintained, I will be a customer for life :-). More
by Marcella
Employees Worked With
Tim Mabey, David Schamerhorn, Jesse Barksdale
August 31, 2015
Sales process reasonably satisfactory but followup atrocious Purchased Hyundai Equus on Aug. 1, 2015, and because used car mgr. Chuck Butler, resolved issues on that date, I wrote a positive testimonial about hi Purchased Hyundai Equus on Aug. 1, 2015, and because used car mgr. Chuck Butler, resolved issues on that date, I wrote a positive testimonial about him and Conicelli dealership. After that date, I learned that my vehicle with 71 miles on odometer could not be registered in Md. where I reside without a safety inspection certificate although title rep took all fees from me and stating registration would be done promptly in md. I received temporary tags that expired on Sept. 1st. Despite my frantic calls to title representatives, E-mails to Chuck Butler and lengthy phone message to owner, Dominic Conicelli, Jr. no one responded. I called owner again, asking on phone message whether he got my lengthy message, he replying that he did but was busy with meetings. Incredible! He said Richard Hauk would call but when I returned his call, not uncharacteristicly, he ignored my call. As of this writing, there have been no apologies for what is certain. I will receive new tags after my temporary paper tags expired. If owner did not attempt to make things right and apologize for multiple failures of replies and for employee incompetence, why should anyone deal with the Conicelli organization. Formal complaints are forthcoming. Arnie Popkin More
by Arniep1943
Employees Worked With
Richard Hauk, Troy Davis, Dominic Conicelli, Chuck Butler, Doug McDermott
August 25, 2015
Great Service Organization Recently had my 2007 Toyota Prius 65k maintenace service at Conicelli. They have a great service team and a state of the art service center. Highly re Recently had my 2007 Toyota Prius 65k maintenace service at Conicelli. They have a great service team and a state of the art service center. Highly recommend their dealership and service organization. The service team always does an excellent job. Bob Calhoun is always there to take care of your needs. More
by TH
Employees Worked With
Bob Calhoun, Mark Elmore
August 21, 2015
Very efficient and competent sale Very straightforward sales procedure from professional, competent, and efficient staff. Helpful and not overbearing. Jacob knew the internet sales Very straightforward sales procedure from professional, competent, and efficient staff. Helpful and not overbearing. Jacob knew the internet sales procedure very well and made added helpful suggestions. More
by longuse
Employees Worked With
Jacob Dank
August 19, 2015
Another excellent experience with Service section - Asst. Service Mgr. Bob Calhoun consistently pro-active with my car's needs and explains everything to my satisfaction. He is with Service section - Asst. Service Mgr. Bob Calhoun consistently pro-active with my car's needs and explains everything to my satisfaction. He is always able to estimate within tight parameters how long the service experience will take, and the technical people meet the mark every time. Going to Conicelli since 2006 with my Prius is a snap! More
by drcdk
Employees Worked With
Joe Ryan (drove the courtesy van) - very helpful; Young woman at Payment window ., Bob Calhoun
August 17, 2015
Jacob Dank was great! I was a long-time Toyota owner but new to Conicelli. I was put in touch with Jacob after seeing an online add for a leftover 2014 Venza. The dealer e I was a long-time Toyota owner but new to Conicelli. I was put in touch with Jacob after seeing an online add for a leftover 2014 Venza. The dealer experience and Jacob's personal approach was unique and better than other dealerships I had worked with previously. I believe Conicelli's status as a perennial volume dealership takes the pressure off BOTH sides to quickly agree on a very fair deal. Coupled with Jacob's professional approach and thoroughness, before and after the sale, ultimately made for a great new car buying experience for me. More
by RonT
Employees Worked With
Jacob Dank, Glenn Beck
August 14, 2015
Tom Brown was awesome Tom was very helpful, he listened to my wishlist and really came through for me. And under my budget!! I'm so satisfied with my new car, I will be sen Tom was very helpful, he listened to my wishlist and really came through for me. And under my budget!! I'm so satisfied with my new car, I will be sending many more customers your way. Thank you again. Overall the whole dealership was great. More
by W0RKNPR0GR3SS
Employees Worked With
Thomas "Big Deals" Brown
August 13, 2015
I am always comfortable waiting for my Toyota to be serviced I never wait long for my car to be serviced. I am kept informed as to the problem and my options. I have never been unsatisfied with the service. I never wait long for my car to be serviced. I am kept informed as to the problem and my options. I have never been unsatisfied with the service. More
by PopPop228
Employees Worked With
Luis Rivera, Mark Elmore
August 12, 2015
Tom is very friendly and nice salesman. It is customer friendly dealership. I really enjoyed the services sales skill Tom showed and the effort his manager put for the finance. I feel that It is customer friendly dealership. I really enjoyed the services sales skill Tom showed and the effort his manager put for the finance. I feel that everybody so nice with an excellent skill. I will always refer my friends and family there for their services. More
by Meku16
Employees Worked With
Thomas "Big Deals" Brown
August 11, 2015
Perhaps it was Just the Car All the people with whom we dealt were friendly, wonderful people. The reasons for my rating are: 1. When we test drove the car, there were no mile All the people with whom we dealt were friendly, wonderful people. The reasons for my rating are: 1. When we test drove the car, there were no miles left in the battery. Since it's a Chevy Volt, an all-electric car with a backup gas generator, those who test drive it would probably not want to hear a gas motor running. Charging the battery first would seem like an obvious thing to do. 2. When giving us reasons to purchase the extended warranty, it was suggested that, since it's a Volt, it REALLY needs the extra protection, since there's so much that can go wrong with it. From all the extensive research I've done on that car over the past year, the opposite seems to be true. They suggested we look at another car. 3. The paperwork wasn't ready when we went in to make the purchase, and our co-signer, who has experience purchasing other vehicles, was amazed at how long it took. 4. Near the end of the process, we were told that it doesn't have a charger, and one would be mailed to us (we live an hour away from the dealership). It's been almost a week and we're still waiting for it to arrive. When I called to verify it had been mailed, I was told, "Yep, you should get it soon." A tracking number would have been nice, and since it's an electric car, actually having the charger already with the car when we purchased it would have been nicer. Points go to the gentleman who completed all the paperwork. Very quick, professional, and efficient. If there were any other places that had the car we wanted (and year, due to price), we wouldn't have purchased it here. If they read this, I hope it can serve as some useful feedback. More
by benfaust
Employees Worked With
Lori Hammond, Matthew Godfrey, Tony Soto
