Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back

Conicelli Toyota of Conshohocken - Service Center

4.6

154 Lifetime Service Reviews

550 Ridge Pike, Conshohocken, Pennsylvania 19428

154 Reviews of Conicelli Toyota Scion of Conshohocken - Service Center

Sort by Write a review
October 30, 2019

"service dept"

- LaxFam4

I have been recieving a number of emails from Toyota about it is time to set up my appointment for my complimentary Toyota care service. So I did figuring it was close to the time. I set it up online. But there is no spot to check off for the service. So I wrote in the space marked other. I also added a second note about a vibrating noise from the dashboard. I dropped my truck off the night before and wrote on the envelope the same note as the online appointment. Got a call the truck was ready. They found the cause of vibration and fixed. At that point I assumed that the Toyota Care service was done too. it wasn't. Went to pick up the truck and the service guy was nice and explained all about fixing the vibration noise. I asked about Toyota Care and looked at me like he didn't know what I meant. It seemed that no one read my note correctly and focused only on the second part of note. I don't think anyone realized that I set the appointment online and didn't read that note. My phone number was listed and if they didn't understand what I meant about Toyota Care they could have called and asked me. The guy at the counter offered if I had time to wait he would try to get done what I originally asked for, but I had to go. Also the guy at the counter explained that emails about setting up service appointments come a 3rd party. It say Toyota on them how am I to know that. So not really happy about my service appointment.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I'm sorry but don't remember any names. The young guy at counter when picked up was good.
Oct 30, 2019 -

Conicelli Toyota of Conshohocken responded

I am so sorry for any inconvenience we may have caused. I will contact our Service Managers to see what occurred. We value your business and hope we can continue to serve you. If you would please contact me with your name and phone #, I could pass this on to our Service Manager. Thank you, Paula DiGiacomo, Customer Relations, 610-828-1400 x 1123

Oct 31, 2019 -

LaxFam4 responded

Mark the service manager contacted me. The issue is being resolved. I appreciated the quick response. I now know that the Conicelli service dept and dealership do care about taking care of their customers. I would rate that 5 stars.

Oct 31, 2019 -

Conicelli Toyota of Conshohocken responded

Thank you for taking the time to update your review. Happy to hear that Mark contacted you regarding your concerns. We look forward to assisting you in the future with maintaining your vehicle! Paula DiGiaomo, Customer Relations

July 19, 2019

"Best service ever!"

- GSMITH

Excellent service! From reception to checkout, the staff is efficient, kind and receptive. They clearly value their work AND the customer. The waiting room is most pleasant, clean, comfortable and customer oriented - a TV, leather couches and chairs, a refreshment area, a quiet area and even a children’s room. Conicelli has it down! I now look forward to having my car serviced.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jul 22, 2019 -

Conicelli Toyota of Conshohocken responded

Thank you for this great 5-star review. We greatly appreciate your business and look forward to assisting you any time in the future! Paula DiGiacomo, Customer Relations Mgr

May 31, 2019

"Great Customer Care "

- Tony,Lil17

Steve and Joe in Service are FANTASTIC GREAT SERVICE ALL THE TIME my parts that was ordered was supposed to take 7 to 10 days but Steve got my radio in 48 hours so I would not have go with out music phone the car was taken care of and summarized it all it’s Great Service I’m happy

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
May 31, 2019 -

Conicelli Toyota of Conshohocken responded

Thank you Tony for this nice review and 5-star rating. We greatly appreciate your business! Paulal DiGiacomo, Xustomer Relations MGr

May 16, 2019

"Warranty"

- Christy

Bob Calhoun went out of his way to find out if my repair was covered under warranty. He also made sure I had a rental for an adequate amount of time!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 21, 2019 -

Conicelli Toyota of Conshohocken responded

Many thanks for this great review and 5-star rating. We look forward to assisting you in the future and we appreciate your business. Paula DiGiaomo, Customer Relations

May 21, 2019 -

Conicelli Toyota of Conshohocken responded

Many thanks for this great review and 5-star rating. We look forward to assisting you in the future! Paula DiGiacomo, Customer Relations

March 26, 2019

"Enjoyable Service Experience"

- Reginald

Excellent professional courteous accommodating fast service. Well organized, punctual service. Clean comfortable waiting area. Patient knowledgeable staff. Excellent customer care and quality of service. Quite an enjoyable experience.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2019 -

Conicelli Toyota of Conshohocken responded

Reginald, Thank you for this nice review and your kind comments. We appreciate your business. Lori hammond

March 19, 2019

"Luis Rivera is one of the best service representatives."

- Pleased Customer

I purchased a new 2018 Camry last year. This was my third vehicle from Conicelli. I was told I would have a new representative. I was totally unhappy with that. I insisted on staying with Luis and was accommodated. He is kind, knowledgeable, and always willing to help. My husband is not the most pleasant man in the world and Luis was able to charm him. That says a lot. I love my service experience at Conicelli Conshohocken. Actually all of your representatives at this facility are a great group of people. You should be proud to have employed such a great staff.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Apr 15, 2019 -

Conicelli Toyota of Conshohocken responded

Thank you very much for this great review and for your kind words about Luis and the team. We appreciate your business. Lori Hammond

March 16, 2019

"semi-annual maintenance service"

- DonPar

Enjoy working with Luis Rivera. He is always professional, pleasant, and gives me honest update on my car's status. I always know where I stand when Luis gives me an update. He is a pleasure to work with.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2019 -

Conicelli Toyota of Conshohocken responded

Thank you very much for this great review and your kind words about Luis. He is certainly an asset for our company. We appreciate your business. Lori Hammond

March 06, 2019

"Pleasent "

- Toyota

Very helpful people that know what they are talking about. Very great mechanics you are very up front with you, and the service staff treat you very well overall a great place!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wade Albright
Mar 06, 2019 -

Conicelli Toyota of Conshohocken responded

Thank you for your kind words and 5-star rating. We value your business. Paula DiGiacomo, Customer Relations

March 05, 2019

"Fabulous treatment "

- Jim12

The service experience couldn’t have been better! This is what all auto service facility should be - quick, efficient, honest, reliable. I can’t imagine going anywhere else.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2019 -

Conicelli Toyota of Conshohocken responded

Thank you for your kind words and 5-star rating. We value your loyalty and business. Paula DiGiacomo, Customer Relations

March 01, 2019

"Service was fast and friendly."

- EJ1

The service was very efficient, fast, and friendly. Bob Calhoun (who knows me by now) took care of me like he always does. Thanks Bob!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 01, 2019 -

Conicelli Toyota of Conshohocken responded

Thank you for this great review and kind words about our staff/dealership. We great appreciate your business and look forward to assisting you in the future! Paula DiGiacomo, Customer Relations

1
...
1 - 10 of 154 results