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Conicelli Toyota of Conshohocken - Service Center

4.7

136 Lifetime Service Reviews

1580 Alan Wood Road, Conshohocken, Pennsylvania 19428

136 Reviews of Conicelli Toyota Scion of Conshohocken - Service Center

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October 14, 2017

"Professional Service and Courteous Staff"

- NK

My experience with Conicelli has always been easy and professional. I refer family and friends to Conicelli for sales and service. I only use Conicelli Toyota to service my vehicle and have been satisfied. Whenever I have a concern they address it and make sure I am satisfied with their services. Also, their prices are reasonable, so I no longer waste time shopping around for parts. They also have a very nice and welcoming waiting area!

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Customer Service
Quality of Work
Friendliness
Pricing
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Recommend Dealer
Yes
Employees Worked With
Isaiah Woodward
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jesse Barksdale
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Bucher
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Harrington
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Luis Rivera
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 19, 2017 -

Conicelli Toyota of Conshohocken responded

Thank you for taking the time to write a recommendation for the Conicelli Toyota's service department. We appreciate you taking the time to write about your experience and we look forward to assisting you and any family or friends that you may refer in the future. Sincerely, Lori Conicelli Hammond

September 02, 2017

"On-line Parts Order"

- Sarki

I've ordered parts for my older Toyota trucks on-line many times from several different dealers. These guys are by far the best. Always patient and knowledgeable if I can with a parts question. Never feel rushed and very professional. My latest order included shock absorbers (heavy items) as well as some small clips for the tailgate. 2 of the clips were damaged in shipping.......no problem, new ones sent with no questions asked. A nice t-shirt included as well. Keep up the great customer service guys as it's rare to find it these days!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Parts department
Sep 08, 2017 -

Conicelli Toyota of Conshohocken responded

Thank you for taking the time to write about your experience with Conicelli Toyota's service department. The entire staff works hard to accommodate their customers and will be very pleased to hear the kind words you have for them. If we can be of any more assistance to you with your vehicle please feel free to reach out to us. Sincerely, Lori Conicelli Hammond

August 24, 2017

"Friendly, efficient, competent service."

- Ed-Villanova

Since purchasing a new car from Conicelli Conshohocken in 2015 I have used their service department for all three of my family's Toyotas. The staff is always friendly and efficient and the service department has done excellent work on all of our vehicles. The prices are reasonable and there have never been any unhappy "surprises". The service department lets me know the status of any potential issues they uncover and unlike other dealerships I have used, they are not at all aggressive about selling services that I do not immediately need. The waiting area is clean and comfortable. Overall I've been very happy with Conicelli Conshohocken.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 30, 2017 -

Conicelli Toyota of Conshohocken responded

Thank you for taking the time to write a recommendation for the Conicelli Toyota Service department. Our entire staff works very hard to accommodate their customers and will be very pleased to hear your kind words. We look forward to assisting you again in the future as well! Sincerely, Lori Conicelli Hammond

May 27, 2017

"Outstanding"

- Fdj162017

Outstanding customer service caring willing to go beyond the job showing that they really care about their customers and that's why I keep buying Toyotas and keep coming back and referring everyone that I can to Toyota

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Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bucher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bob Calhoun
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 03, 2017 -

Conicelli Toyota of Conshohocken responded

Thank you for the recommendation as well as the kind words. Our Toyota service department works hard to accommodate their customers and they will be very pleased to hear that you had such a "nice" experience. We look forward to assisting you and any family or friends that you may refer in the future. Sincerely, Lori Conicelli Hammond

May 11, 2017

"Conicelli Toyota"

- Woofy1024

The service department at Conicelli were amazing. My car needed a new water pump and that is a big job. They said it would be a couple days but then I got a call the same day. It was done. Very pleased. They also called to make sure it was running ok. I will definitely recommend them in the future.

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Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bob Calhoun
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 12, 2017 -

Conicelli Toyota of Conshohocken responded

Thank you for taking the time to write a recommendation for the Conicelli Toyota service department. The entire staff works hard to accommodate their customers and will be very pleased to hear your kind words. We look forward to servicing your vehicle in the future! Sincerely, Lori Conicelli Hammond

February 21, 2017

"Conicelli's Service starts at excellent and gets better "

- ToyTrix

It is normal to hear from a service facility what you need and why and what it will cost. SO Conicelli does. HOWEVER, Conicelli consistently lets me pull out of their very pleasant service environment with a feeling of great confidence that my Toyota is as good as possible. What I knew needed to be fixed HAS BEEN FIXED RIGHT THE FIRST TIME. Conicelli also does point out anything that should get immediate attention. Furthermore Conicelli reminds me what's likely to be next so that my Toyota can be kept in tip top shape. I am a firm believer in servicing my Toyota at Conicelli. Thank you Mark Elmore. You and your support are excellent. You keep the nice in CoNICElli.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Elmore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 22, 2017 -

Conicelli Toyota of Conshohocken responded

Thank you for taking the time to write about your experience with Conicelli Toyota's service department. The entire staff at the service department works hard to accommodate their customers and will be very pleased to hear your kind words. We look forward to assisting you again in the future. Sincerely, Lori Conicelli Hammond

January 31, 2017

"Service Excellence "

- sbower

I started bringing my vehicle to Conicelli Toyota for service when I moved to the area. Even though I could go to another dealer located a bit closer I choose Conicelli based on previous experience with the service department. I was initially taken aback by the amount of people that the service area holds and supports at a given time but they proved that they are efficient and respectful of your time. The service area is very large but the staff goes out of its way to make you feel as service is a bit more personal and offers things such as a local shuttle, Free wifi and a comfortable lounge area. While I admit at times it gets hectic and I have waited my fair share of time to get my vehicle serviced I always left feeling I got good service at a fair price.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Snyder
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 02, 2017 -

Conicelli Toyota of Conshohocken responded

Thank you for taking the time to write about your experience with the Conicelli Toyota service department. We greatly appreciate your kind words and look forward to servicing your vehicle in the future. The entire staff works hard to accommodate their customers and they will be very pleased to hear that you have had such a "nice" experience. Sincerely, Lori Conicelli Hammond

January 24, 2017

"a NICE day!!!"

- Demi

Just want to say thank you to Steve Baker for all he did for me on my new purchase. I have waited a long time to get this car and you made the experience of purchasing a car a great experience. Also when I had to bring it back you waited with my wife in the rain until she got the rental. I called you several times and each time you went out of your way, You live up to your slogan! Thanks for everything. Demi

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Baker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 26, 2017 -

Conicelli Toyota of Conshohocken responded

Thank you for taking the time to write about your experience with Conicelli Toyota. We are happy that you had a "nice" experience and if we can be of any more assistance to you with your vehicle please feel free to reach out to us. Enjoy your Conicelli vehicle! Sincerely, Lori Conicelli Hammond

December 30, 2016

"Very satisfying"

- hatul

I had an excellent service from all the employees they care about the company they are working for. Time it took to do the service requested was great

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bob Calhoun
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Luis Rivera
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Snyder
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 02, 2017 -

Conicelli Toyota of Conshohocken responded

Thank you for taking the time to write about your experience with the Conicelli Toyota service department. Our service department works hard to accommodate their customers and they will be very pleased to hear your kind words. We look forward to assisting you with your vehicles needs in the future. Sincerely, Lori Conicelli Hammond

December 02, 2016

"Fantastic "

- Arnhild320

They care about the auto and person who owns it. Time it took to do the service requested was great and a good price. Have a great holiday.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 02, 2016 -

Conicelli Toyota of Conshohocken responded

Thank you for taking the time to write about your experience with Conicelli Toyota's service department. The entire staff will be very pleased to hear your kind words as they work hard to accommodate their customers. We look forward to assisting you again in the future as well. Sincerely, Lori Conicelli Hammond

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