Connell Chevrolet
Costa Mesa, CA
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79 Reviews of Connell Chevrolet
Awesome service department, Ed was amazing in helping us with our Tahoe. He went above and beyond what he could have done. We thank you so much Ed. Everyone there was helpful getting our vehicle serviced. W with our Tahoe. He went above and beyond what he could have done. We thank you so much Ed. Everyone there was helpful getting our vehicle serviced. Will definitely be doing our regular maintenance there. More
The dealership is incredibly friendly and efficient. I had the pleasure of meeting Christ, the best salesperson I’ve ever encountered. If you’re looking to purchase a vehicle, I highly recommend working I had the pleasure of meeting Christ, the best salesperson I’ve ever encountered. If you’re looking to purchase a vehicle, I highly recommend working with him. More
I brought my truck in today for what was scheduled as an oil change and inspection. At drop-off, I was quoted $120 for the service and signed documentation reflecting that amount. However, when I returned t oil change and inspection. At drop-off, I was quoted $120 for the service and signed documentation reflecting that amount. However, when I returned to pick up my vehicle, the total had increased to $241.00 without any prior notification, explanation, or authorization for the additional charges. I was not contacted to approve any price increase, nor was I informed that the cost would differ from the original signed estimate. This lack of communication is extremely concerning. This visit is directly related to the L87 6.2L engine recall. As part of the recall remedy, my vehicle underwent the required test procedure in October 2025 and passed. At that time, the oil was changed from 0W-20 to 0W-40, and a new oil cap was installed per GM’s corrective action. Over this past weekend, I received a low oil notification. As a result, I scheduled an appointment with the same dealership that performed the recall service in October for an oil change and inspection related to that recall. Given that this issue stems from a known manufacturing defect and GM’s prescribed remedy, I am struggling to understand why I am now responsible for significantly higher oil change costs as a downstream consequence of that recall repair. It does not seem reasonable that the consumer should absorb additional ongoing expenses tied directly to a manufacturing defect and its associated corrective action. Their explanation was: "We didn't know when you dropped your vehicle off what type of oil it was going to need." Yet they use an ERP/Service writing program that literally shows me on the print out what oil my truck uses, and my entire service history on one page. This was a bold faced lie. I also just had it in last for the engine recall and also mentioned this when the advisor took my keys. Just lack of decency. This particular dealership has been a sore spot for my Silverado and I. More
The scheduled maintenance by Connell Chevrolet was excellent, easy and finished when estimated. Thank you to the Service Department. excellent, easy and finished when estimated. Thank you to the Service Department. More
I just wanted to share my experience at Connell Chevrolet because it truly exceeded my expectations! I recently purchased a brand new Chevy Trax 2RS — black on black with the red leather interior — and I abs because it truly exceeded my expectations! I recently purchased a brand new Chevy Trax 2RS — black on black with the red leather interior — and I absolutely LOVE it. The car is sporty, sleek, and exactly what I was looking for. But what really made the experience stand out was the team. Austin took great care of me from the start. He was knowledgeable, patient, and made the process feel easy and comfortable — no pressure at all. When I moved into finance with Isis, everything was just as smooth. It was straightforward, transparent, and truly a no-haggle process, which I really appreciated. The entire transaction was seamless from beginning to end. I actually drove all the way down from Whittier, and it was 100% worth the trip. If you’re looking to buy a new or used vehicle, I highly recommend Connell Chevrolet. Great people, great service, and a great overall experience! More
The service department at this dealership is consistently excellent. Phillip kept me updated throughout the process, and they provided a rental car so I never felt inconvenienced. I’ve also worked with Gilbe excellent. Phillip kept me updated throughout the process, and they provided a rental car so I never felt inconvenienced. I’ve also worked with Gilbert before, and he’s been just as helpful and professional every time. My door keypad hadn’t worked since I bought the car, and the team took the initiative to work with corporate and replace it at no cost to me. The customer service staff is always friendly, and even the waiting area and bathrooms are clean and well-maintained. Overall, a genuinely positive experience every time. More

