After purchasing a new vehicle(Subaru) at this dealership (Continental) and receiving what I would consider an average experience, I purchased a brand new engine "shortblock" from them for a used Subaru I owned. I had Continental do all machine work and assembly required to replace the shortblock, but I removed and installed the engine myself, since Continental was located many hours from my home. The new shortblock leaked oil from day one (my research showed that this defect was not uncommon with this engine type), so I brought the car to Continental to address problem. They said yes, it looked like the shortblock was likely defective, but since I had removed and replaced the engine myself, my only option was to remove the engine and bring it back to them, and if they confirmed it had a defect, they would replace the shortblock, ONLY, i.e., all disassembly, assembly, gaskets, machine work and installation labor would be my responsibility. I discussed this with them over several months and tried other methods to stop the leak in order to avoid the huge expense on top of what I had already paid.
Finally, I gave up, removed the engine and made an appointment to bring it to their shop. They informed me that since 12 months had elapsed since I originally purchased the shortblock, they could now not give me even the parts replacement that they had offered before, and they were sorry about that!
Bottom line- I purchased approximately $5000 in parts(including a brand new shortblock, machine work, and assembly labor and received a completely defective engine. I ended up purchasing a used complete engine elsewhere and installing it.
I am very unsatisfied. Will only do business with this dealership if it is unavoidable.