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Continental Toyota - Service Center

Hodgkins, IL

4.5
352 Reviews

352 Reviews of Continental Toyota - Service Center

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April 20, 2019

Good Service Department Service Department is always professional but can you please stop with the upsale of products and packages. You're getting into Jiffy Lube territory. More

by Tired and broke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 21, 2019 -

Continental Toyota responded

Thank you for the feedback.

April 19, 2019

Service Visit I walked-in at just before 7PM on a Wednesday. They got me in and out pretty quick. Katie was courteous and tech Julian found a punctured tire and exp More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie, Julian
Apr 21, 2019 -

Continental Toyota responded

Thank you Steve.

April 19, 2019

Everyone always pleasant Everyone you meet along the way from driving in to getting checked out are pleasant and have no problem answering your questions. Shuttle ride to wor More

by Camry14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Goodson, Ramon Zamayoa
Apr 21, 2019 -

Continental Toyota responded

Thank you for the 5 star review.

April 19, 2019

Rich & all were great. In for sparks plugs replacement, after a helpful phone reminder. All was great, as it usually is. (Now if only your "sister" dealer, Continental Hond More

by Janiceby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Very helpful young man in the service area greeted me and returned my car to me at end. Brunette., Rich Memenga
Apr 21, 2019 -

Continental Toyota responded

Thank you for the feedback, we'll look into it and try to get it fixed. Thanks for the heads up.

April 16, 2019

Consistently great service I have been a Continental Toyota customer for nine years. Throughout those nine years the Service department has provided excellent service. Their ser More

by andybenegas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Goodson
Apr 17, 2019 -

Continental Toyota responded

Thank you for your kind words. We appreciate your business over the past nine years.

April 12, 2019

Great repair Took my car in for diagnostic work up bec the car was “lurching” and very slow on pickup...becoming dangerous to drive...after a short while I was tol More

by Sloanbettt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Marin
Apr 14, 2019 -

Continental Toyota responded

Thank you for the 5 star review.

April 07, 2019

brakes They gave me an answer quickly. They let me know the brakes did not need repairs at this time. Nice they were honest about it. Some other place may More

by anna,marie73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not know her name she wrote up the ticket she was very nice, Nathan Jozef
Apr 10, 2019 -

Continental Toyota responded

Thank you for this five star review! We love hearing about our customer experiences. Thank you again and have a good day!

April 06, 2019

Great Service at Continental Toyota Just had another outstanding experience getting my car serviced at Continental Toyota. Andy was my service advisor this time. I feel valued every time More

by TomB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Continental Toyota responded

Wow! Thank you for this great review! We appreciate your feedback and your continued loyalty to Continental Toyota. Have an amazing day!

April 05, 2019

Outstanding Service Very competent repair and customer treatment. Provided courtesy rental car. Explained all issues. Very nice, clean dealership. "5 star experience". More

by 4RunnerOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Potrawski
Apr 10, 2019 -

Continental Toyota responded

Thank you for the five star review of our Service Department. We appreciate your feedback and hope that you have a great day!

April 04, 2019

Superior Once again I had superior service from start to finish I was greeted by a porter young man who was very professional he instructed me to see Joe I app More

by Cherise2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Goodson
Apr 04, 2019 -

Continental Toyota responded

This is wonderful to hear. Thank you for the great review.

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