Continental Toyota - Service Center

Weather stripping on Rav4 came loose .. fixed under warranty The weather strip on the roof of our 2016 Rav4 was blown out of the track it sits in when visiting car washes. I assumed a chargeable repair would be The weather strip on the roof of our 2016 Rav4 was blown out of the track it sits in when visiting car washes. I assumed a chargeable repair would be required but Rich pointed out that a clip wasn't doing the job of holding the strip. New part ordered and within a week, the 20 minute repair job was done, free of charge. For a large dealership with many service customers, I appreciate the personal, efficient service. More

oil change and tire rotation came in for routine oil change, the shop was unusually busy and the waiting room was packed, but was done in one and a half hour. came in for routine oil change, the shop was unusually busy and the waiting room was packed, but was done in one and a half hour. More

Recall transmission gears abnormal wear Besides bringing in my vehicle for the recall, I also decided to get an oil change and 27 point inspection. Jeffrey Marin did a great job in handling Besides bringing in my vehicle for the recall, I also decided to get an oil change and 27 point inspection. Jeffrey Marin did a great job in handling all of my concerns and provided good customer service. More

Oil Change I came in early to bring my Honda Fit for an oil change. It was assigned to Bill Tomasek. He knew I was trying to catch the Metra train to get to wo I came in early to bring my Honda Fit for an oil change. It was assigned to Bill Tomasek. He knew I was trying to catch the Metra train to get to work and worked efficiently to process the paperwork as quickly as possible which I greatly appreciated. He later contacted me to let me know the oil change was completed. I was taken to the Metra stop by one of your drivers and unfortunately, I did not get his name. But he was kind and also let me know what to do when I returned after work to get my car. More

A Profesional, Knowledgeable and Amiable person I have never had an amazing dealership experienced like going to Continental Toyota. Bill Tomasek provided an exceptional customer service as well ve I have never had an amazing dealership experienced like going to Continental Toyota. Bill Tomasek provided an exceptional customer service as well very knowledgeable Service Advisor. He made me feel that I was in good hands and I haven't had an experienced like that in years. I will be going to Continental Toyota from now on. Thank you ,Bill Tomasek More

Nathan Josef /Sales and leading consultant I’d like to thank Nathan for all his Help expediting the service of my wife’s car .. he took the matter in his hand I’d like to thank Nathan for all his Help expediting the service of my wife’s car .. he took the matter in his hand More

Toyota Service I have nothing but good things to say about Mr. Garcia who exemplified professional courtesy on top of his friendly nature. I was in and out of the s I have nothing but good things to say about Mr. Garcia who exemplified professional courtesy on top of his friendly nature. I was in and out of the service center quickly. I would recommend obtaining any future service at this location if the staff is as professional and friendly as Mr. Garcia. Thank you...Joe A. More

Respected I brought my car in with a "clanking " sound every time I hard-braked and rarely at other times. The mechanic test-drove and found two metal cans of D I brought my car in with a "clanking " sound every time I hard-braked and rarely at other times. The mechanic test-drove and found two metal cans of De-Icer and Flat Tire Fix under the driver's seat. when these were moved to a different spot , the noise disappeared! I received a no charge and a smile and respectful explanation from Mark, the service writer. Work was done quickly, at the time of my appointment, and I felt that the people I dealt with were competent and caring about treating me fairly. It made me want to go back the next time I need service. Rick H. Darien More

ultimate customer experience Excellent customer service, state of the art waiting area, pristine restrooms, attentive and professional service advisors; wifi, coffee, cookies, fr Excellent customer service, state of the art waiting area, pristine restrooms, attentive and professional service advisors; wifi, coffee, cookies, fruits, water during the waiting. Services provided leads one to think Continental Toyota really cares about their customers. Thank you. More

Professional and friendly service The service hours at Continental Toyota are very convenient. The service is professional and friendly. I highly recommend the service. The service dep The service hours at Continental Toyota are very convenient. The service is professional and friendly. I highly recommend the service. The service department goes above and beyond when servicing your vehicle. More