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Continental Toyota - Service Center

Hodgkins, IL

4.5
352 Reviews

352 Reviews of Continental Toyota - Service Center

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May 24, 2018

Routine Service Was able to review my warranty information and replace my irreparable tire at minimal cost to me. Service was quick and service adviser provided updat More

by cwrightccs411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annette Lopez
May 25, 2018 -

Continental Toyota responded

Thank you for this review. We are happy to hear that your service experience was five star here at Continental Toyota. Customer feedback is very important to us so we really appreciate you taking the time to tell us about your experience. Thank you again and have a great day!

May 21, 2018

Happy Customer I am a happy customer because once again Continental has not let me down. The maintenance check up on my Sienna went very smoothly, and was completed More

by MY CAR PLACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
May 22, 2018 -

Continental Toyota responded

We are so happy to hear that you've had a five star service experience and that you are a "happy customer." Our customers are our top priority and we really appreciate all feedback about their experiences here at Continental Toyota. Thank you for taking the time to review us and tell us about your experience.

May 20, 2018

Transparency and honesty Mark explained exactly the status of the car. Had the car service inspected as requested. Did not find any wrong, aligned again with no charge More

by Camry2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Potrawski
May 21, 2018 -

Continental Toyota responded

Thank you for your five star review of our Service Department here at Continental Toyota. Customer satisfaction is our number one priority so we really appreciate hearing from you about your experience. Thank you again for this review and we hope you have a great day!

May 19, 2018

Awesome & quick The crew is friendly, quick & well organized! The care is good, the waiting room is always clean and plenty to enjoy. The knowledge that all employe More

by Candy 8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Marin
May 21, 2018 -

Continental Toyota responded

Thank you for this review. Our customers are our number one priority so we really appreciate hearing about the five star treatment you received here at Continental Toyota. Thank you again and we hope that you have an amazing day!

May 14, 2018

Fixed flat tire The staff there were amazing and nice and they were very fast getting it all done! It was very clean inside and even in the service drive! More

by Joe P12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Janowski, George Valker
May 15, 2018 -

Continental Toyota responded

We are happy to hear about your five star service experience. Thank you for taking the time to give us your feedback. Have an amazing day!

May 13, 2018

Good work Felt it went well, the service advisor was genuinely concerned about my needs. Reasonable time to complete, its important that I was comfortable whil More

by chijsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Cicimov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Potrawski, Kurt Christianson
May 14, 2018 -

Continental Toyota responded

Thank you for your review. Our customers are our number one priority and we are thrilled to here about your five star experience in our Service Department. We appreciate your review and hope that you have an amazing day!

May 12, 2018

A tire emergency I was driving to a conference in Bloomington and I was about 10 miles from home when my tire pressure light turned on. Rather than risk being stalled More

by MLP 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria in Service
May 14, 2018 -

Continental Toyota responded

We are so happy to hear that you had a five star service experience here at Continental Toyota and that we were able to get you back safely on the road. Thank you for your review and we hope that you enjoy miles and miles of smiles!

May 12, 2018

15000 Mile Service I came in early on a Wednesday for my 15,000 mile service. I was deep in line despite the early hour, however, my service was done in a very reasonabl More

by Kevin Meehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Lento
May 14, 2018 -

Continental Toyota responded

Thank you for your review. We appreciate hearing about your continued five star experiences in our Service Department here at Continental Toyota. Thank you for taking the time to review us and have a great day!

May 12, 2018

Professional The service was completed as promised in a courteous and friendly manner. The wait time was appropriate, and the waiting area was comfortable and the More

by admiral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tomasek, Bill Tomasek
May 14, 2018 -

Continental Toyota responded

Thank you for your five star review of your service experience here at Continental Toyota. We look forward to working with you again and hope you have an amazing day.

March 30, 2018

Parts and Collision Center Salesman 7167 was very helpful and nice; a pleasure to work with. I also got an estimate from Josh Padilla at the Collision Center and he could not More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Padilla and salesman 7167
Apr 02, 2018 -

Continental Toyota responded

Thank you for this great review! We are very happy to hear you had a great experience at our dealership and that Josh was able to assist you in the Collision Center. Have a great day!

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