Cookeville Honda

Salesman was helpful. Everyone else acting like I was a bother. Maybe it was because I was a cash customer and they couldn’t up sale me on all the gap insurance and extended warranties. I haven’t received bother. Maybe it was because I was a cash customer and they couldn’t up sale me on all the gap insurance and extended warranties. I haven’t received a follow up call from anyone at the dealership. I drove an hour and half to get to the dealership. If I hadn’t really liked the vehicle, I would have walked out. More

Service Department is top notch in my opinion. Very professional service from check in with Bob to check out. Been there twice and will return when service is needed in the future. professional service from check in with Bob to check out. Been there twice and will return when service is needed in the future. More

Easiest car purchase I have ever made. Dillon Flowers was Excellent...patient..professional..honest...and kind! All information was given prior to arrival by the sales manager Bryan Seagraves. I would was Excellent...patient..professional..honest...and kind! All information was given prior to arrival by the sales manager Bryan Seagraves. I would highly recommend this company! More

Dan Threet was AMAZING! We don’t live locally and he went above and beyond to help us find our dream family car all without stepping foot on the property! He acted quickly, professionally, and got us the dea above and beyond to help us find our dream family car all without stepping foot on the property! He acted quickly, professionally, and got us the deal we were looking for! Thank you Dan and Cookeville Honda for your hard work and amazing service! More

I am greatly appreciative of how well I was treated by my salesman Dan I call him all the time with questions and he doesn't hesitate to help salesman Dan I call him all the time with questions and he doesn't hesitate to help More

I walked in with a lower credit score got financed with a low apr bc I had previously done business with Honda and fell in a category of good standing with them for a new hrv thing is awesome ride awd with a low apr bc I had previously done business with Honda and fell in a category of good standing with them for a new hrv thing is awesome ride awd with almost every option that Johnny Thomas the man to see the whole team was nice and it was hassle free I highly recommend this dealership they do treat you right More

Dan Threet...the MOST unprofessional salesman I have waited 33 hours before writing this review waiting for an apology from the owner of Cookeville Honda because of the unprofessional conduct of I I have waited 33 hours before writing this review waiting for an apology from the owner of Cookeville Honda because of the unprofessional conduct of Internet salesman Dan Threet. I communicated on Sunday that I was interested in a used CRV for sale. Threet responded on Monday at 9:55 am that the CRV I was interested in was available. I responded by email and arranged an appointment to see the vehicle on Tuesday. I called him from Knoxville after 11am on Tuesday to insure the vehicle we were interested was available and he confirmed it was and that we would meet at 2pm to test drive the vehicle. At 12:14 I received a sales appointment confirmation from Threet to meet at 2pm. We arrive after driving 97 miles and the sales staff attempted to find him. He apparently "was out on the lot next door" and directed his associate Randy to assist us and gave him the vehicle description. Randy was a true professional salesman and searched for the vehicle only to find out that the vehicle had already been sold and was being detailed. Randy was embarrassed for this situation and quite apologetic. Mr Threet did not make any attempt to return to the showroom to apologize for his many miscommunications and my impression was that Three was employing a classic BS (bait and switch) used car salesman game. More

Dillion Flowers was very helpful My parents called him on Monday to get information about help with a Va loan and got the answers we needed. Called them asked them to come in today an My parents called him on Monday to get information about help with a Va loan and got the answers we needed. Called them asked them to come in today and had all the paperwork ready. Helped with the vehicle choices and explained all the different ones. Told my parents if they needed anything to call him. Overall we had a great experience with a great salesman. Thank you Dillion for all you did they love the van. More

Dillon Flowers is the one to go to! I can not express enough gratitude and admiration for the Salesman Dillon Flowers. He was absolutely a delight and pleasure to deal with. His knowledg I can not express enough gratitude and admiration for the Salesman Dillon Flowers. He was absolutely a delight and pleasure to deal with. His knowledge and courtesy was above and beyond! He answered every question and concern with detail and confidence. He made everything so easy and such a peaceful breeze. Go to Dillon with your car needs!!! THIS IS A REPUTABLE COMPANY . More