Cookeville Honda

The service department is the reason I buy Honda. They are supurb. They are accommodating and helpful. They are supurb. They are accommodating and helpful. More

Wonderful Service, very Helpful and Corteous at Honda of Cookeville, Tennessee......An Extremely Happy Customer! Cookeville, Tennessee......An Extremely Happy Customer! More

Recall # 24-012 Rear windshield failed inspection. Took vehicle to Cookville Honda on 02/27/26 for recall repair. Cookville Honda replaced rear windshield which upon purchase of the vehicle I had tint Took vehicle to Cookville Honda on 02/27/26 for recall repair. Cookville Honda replaced rear windshield which upon purchase of the vehicle I had tinted for my safety, as the lights from following vehicles made it difficult to see the roadway. Upon return of the vehicle, the rear window was not tinted. I immediately questioned the service provider. They said it was not their problem, as they were only responsible to replace the window. They provided the phone number to Honda of North America. Filed claim #16196238 on 03/02/2026. On 03/06/2026 was notified claim was denied and told a formal notification would be sent to me. This was a recall on the rear windshield and the Honda manufacture error the reason it had to be replaced, and not a result of any neglect on my part. Request I be reimbursed for having to re-tint the rear windshield. More

Great service department! !! Sweet girl that I see every time is awesome! She takes care of me! !! Sweet girl that I see every time is awesome! She takes care of me! More

Dan made this process so easy. My family loves to work with him and how May times have you heard someone say that about a car salesman. lol. I would recommend him to anyone. Jo My family loves to work with him and how May times have you heard someone say that about a car salesman. lol. I would recommend him to anyone. Josh is service is also great to work with. More

Dealership was very helpful. The salesman was Jason and I recommend asking for him when going to Honda. He didn’t rush us and was there to answer any questions and helped us to t The salesman was Jason and I recommend asking for him when going to Honda. He didn’t rush us and was there to answer any questions and helped us to the end with the vehicle purchase. More

Courteous and helpful. Made my expensive repair a little less stressful, enjoyed the coffee and snacks Made my expensive repair a little less stressful, enjoyed the coffee and snacks More

Wonderful service team. They’re always friendly and willing to look into any issues I may be having. They’re always friendly and willing to look into any issues I may be having. More

Everyone friendly and professional! Timely service! Nick did great job explaining issues had with Honda, corrected some of them and will make an appointment for other issues and going Timely service! Nick did great job explaining issues had with Honda, corrected some of them and will make an appointment for other issues and going over the bill item by item. He even found a coupon to help with unexpected expenses! Waiting area always comfortable with snacks provided! Honda is the BEST!! More

Service department was very busy. The waiting area was comfortable with great accommodations. Loved the popcorn! The waiting area was comfortable with great accommodations. Loved the popcorn! More