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Cookeville Honda
Cookeville, TN
402 Reviews
We get it – there are tons of places you can go to buy a car around Cookeville. But if you’re after a Honda dealership that’s known for top-notch cars and friendly, reliable service, Cookeville Honda is your spot.
Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Nashville, Lebanon, Carthage, Sparta, or Monterey, we’re here to make you feel right at home.
It all starts with giving you an unbeatable experience right here at our Cookeville Honda dealership. We’ve got an awesome lineup of new Honda cars, a personalized financing process that’s super helpful, and a state-of-the-art service facility with factory-trained techs ready to handle all your maintenance and repairs.
Our family-owned dealership at 560 Neal St Cookeville, TN 38501, is a big part of the local community. We’re excited to help you find the Honda vehicle and services you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 402 reviews
October 24, 2012
The Cookeville Honda Dealer installed in June 2012 an air-conditioner compressor, which exploded in fragments 3 months later. These broke all my belts, including the timing belt-yes, it did, penetrating air-conditioner compressor, which exploded in fragments 3 months later. These broke all my belts, including the timing belt-yes, it did, penetrating the casing first. Of course I did not know or even imaging that at the time. Knowing nothing about cars, (I'm a single female, over 70 years old, a nurse) when the noise started I thought it was something for my regular mechanic, to fix. I had been going to that mechanic for years. He's the one who found the fragments and told me all the belts were broken. He fixed the belts right away and gave me the fragments to show Honda. Her also gave me a written statement of his findings. Honda Dealer was not impressed, refused to believe the fragments could have broken the timing belt and refused to pay for the repairs that had been done. All it paid for was for some of the broken belts, not all; nothing for labor. It did not pay for even a third of my damages. Very uncompromising, scornful, downright humiliating attitude towards a non-rich customer. I would not recommend this dealer, because of its scornful and humiliating attitude. I still have the fragments to show to whoever, plus the statement of my mechanic. Cecile Muller More
by cecileanne
Employees Worked With
Chris, head of the service department
October 09, 2012
Sales department needs new manager. They raised the price after the purchase price was met. Once the original purchase price was met, the manager wanted more. I made 3 additional offers totaling $600 but was after the purchase price was met. Once the original purchase price was met, the manager wanted more. I made 3 additional offers totaling $600 but was told the manager needed more. This dealership was by far the worst. I've brought at least 20 new cars in 45 years and Cookeville Honda will fleece you if they get the chance. Purchase your next car anywhere but there..... More
by brooklnhvy
Employees Worked With
Salesman Billy / Sales manager ?
