Cookeville Honda

Timely repair. Used loaner car. Service was complete and service personnel very helpful. Great Job! Used loaner car. Service was complete and service personnel very helpful. Great Job! More

My vehicle had 2 recalls which I discussed with the dealership where I purchased it. They didn't get the parts before I moved way so when I got to my new location, I called Cookeville Honda. They had t dealership where I purchased it. They didn't get the parts before I moved way so when I got to my new location, I called Cookeville Honda. They had the parts in stock & set my appointment for 2 days later. From what I could tell, they replaced one of the parts but "tested" the fuel pump & decided it was working "normal". After making the trip down there, I wish they had replaced it too. Also, the next time I drove it, the first thing that popped up was "maintenance" either needed or coming up. If possible, I wish that had been addressed, too. More

Brought my Honda Accord in for service (oil change & tire rotation). Brought it in at 10:30AM for 11AM appt. FINALLY got my car back at 12:30PM. They seemed to forget i was waiting for my car…again! it happe rotation). Brought it in at 10:30AM for 11AM appt. FINALLY got my car back at 12:30PM. They seemed to forget i was waiting for my car…again! it happened last time as well..By the time i asked and they finally pulled it out the bay doors were down/closed and seemingly everyone had left for lunch. They were very apologetic and offered a 15% discount for future service but i have a service contract so what good is that? They do good work but customer service stinks. They shouldn't lose track of people waiting for their car. More

Personnel are always friendly & very knowledgeable of their job. They are fast and efficient on repairs. their job. They are fast and efficient on repairs. More

Friendly and competent, service personnel. My repairs were completed timely and satisfactorily. Waiting area was clean and we enjoyed the snacks, My repairs were completed timely and satisfactorily. Waiting area was clean and we enjoyed the snacks, More

Very efficient streamlined process. I got exactly the perfect vehicle for me. It is beautiful & I love it. I got exactly the perfect vehicle for me. It is beautiful & I love it. More

Took our 2015 Honda Accord Sport in for our 15% oil service. Matthew was our Service Rep & was great to work with. He was very cordial, professional, provided updates as to our service (and is a Bills service. Matthew was our Service Rep & was great to work with. He was very cordial, professional, provided updates as to our service (and is a Bills fan-huge plus!). Will definitely bring our vehicle back to Honda in Cookeville & get with Matthew when our next service is due. More

I always have a pleasant experience when bringing my car to Cookeville Honda for service. Scheduling an appt is always easy and everyone is always helpful, to Cookeville Honda for service. Scheduling an appt is always easy and everyone is always helpful, More

Had an appointment and arrived on time. Service manager greeted me and proceeded completing paperwork. The service manager said it would take about two hours to complete. My vehicle was ret Service manager greeted me and proceeded completing paperwork. The service manager said it would take about two hours to complete. My vehicle was returned in 1 hr and 55 min later, as promised. More

As always a very professional staff. Process for the recall was seamless and timely. I recommend the service depart Process for the recall was seamless and timely. I recommend the service depart More