Cookeville Honda

A few weeks after I bought my vehicle in April, I took it back because the transmission was slipping and the 4WD light came on consistently. I was told they couldn’t find anything, so I kept driving it until back because the transmission was slipping and the 4WD light came on consistently. I was told they couldn’t find anything, so I kept driving it until Feb 20 when it would not accelerate or brake properly. It needed a transfer case. $2300.00. This should have been caught even before the Jeep was for sale on the lot or the very least when I took it back to the garage. I feel like someone dropped the ball. I will give credit to Jacob who listened to my concerns and did lower the end cost for me. Nick was very professional and helpful also. Still this was an unexpected financial burden for me that could have been avoided. More

Great service from Josh and Michael. Their knowledge of the Honda vehicles far exceeded any other car specialist I have dealt with in the past. They both made buying our Pilot much easie Their knowledge of the Honda vehicles far exceeded any other car specialist I have dealt with in the past. They both made buying our Pilot much easier than expected. Very happy. More

Service department was very hard to deal with. Was presented with rude attitudes during every step of the process. Will most likely never return. Was presented with rude attitudes during every step of the process. Will most likely never return. More

Service was great! Wish they opened earlier, like around 7:00 am. I thought I was doing good to arrive a few minutes before 7:30, but they did not open a minute before Wish they opened earlier, like around 7:00 am. I thought I was doing good to arrive a few minutes before 7:30, but they did not open a minute before 7:30, even though there was already a line of cars waiting outside the door. More

When I decided it was time to purchase a new truck, I knew Cookeville Honda was a great place to start. The staff is kind, helpful and not pushy. Darek listened well to my must-haves, responded quickly w knew Cookeville Honda was a great place to start. The staff is kind, helpful and not pushy. Darek listened well to my must-haves, responded quickly with options and gave me space to make a decision best for me. More

Came in for my routine service. I was taken right in and work was done in an hour. Matt detailed what was done and gave a report of tire and brake life remaining. I have always h I was taken right in and work was done in an hour. Matt detailed what was done and gave a report of tire and brake life remaining. I have always had a positive experience with Cookeville Honda. More

Everyone is always so professional and kind. They make sure to keep me updated every step of the way, especially if my service takes longer than normal. They make sure to keep me updated every step of the way, especially if my service takes longer than normal. More

Excellent service department that communicates well, efficient, proficient, friendly, and affordable. They've kept my Honda in excellent condition. efficient, proficient, friendly, and affordable. They've kept my Honda in excellent condition. More

Have always used Cookeville Honda for all my service and would recommend it to anyone. I trust their staff and their suggestions when it comes to my car. would recommend it to anyone. I trust their staff and their suggestions when it comes to my car. More

Excellent service, we got our car in a day earlier than our appointment. In and out in a few hours. our appointment. In and out in a few hours. More