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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,254 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,254 reviews

November 03, 2025

Very courteous and professional. Very pleased with my service. Will definitely recommend Copeland to my friends. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager and associate.
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November 01, 2025

A very quick and easy process. Staff was friendly and the work done right and on time. More

by Rockrivr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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October 30, 2025

I was on vacation and had several warning lights appear on the dashboard . I received friendly and great service and a timely repair. More

by GR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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October 25, 2025

We have dealt with Copeland and George for a few years now, he is so personable and is concerned about our needs and fulfilling our car checklist. He goes above and beyond with communication and reall More

by lutedeschi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
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Oct 29, 2025 -

Copeland Chevrolet Hyannis responded

We love our 5-star reviews and appreciate your ongoing support! Looking forward to always being here when you need us. Bryan Scarpellini - Managing Partner

October 25, 2025

Amazing service! I couldn’t have been more happy with everything. Highly recommended. Thank you ! More

by conner.payne1232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Oct 29, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Conner! We love our 5-star reviews and appreciate your support. Bryan Scarpellini - Managing Partner

October 25, 2025

Christian was courteous and provided great service. Also, I received my car back in a timely manner and it was nice and clean without any fingerprints or grease spots anywhere. More

by tdag12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Oct 29, 2025 -

Copeland Chevrolet Hyannis responded

So happy to hear that Christian and the Service Team were able to help make this a good experience. We appreciate your support and feedback! Bryan Scarpellini - Managing Partner

October 25, 2025

I CANT SAY ENOUGH ABOUT THIS DEALERSHIP. THE SERVICE DEPARTMENT IS TOP NOTCH. THERE MY GO TO FOR REPAIRS ON MY 2015 CADILLAC SRX. THEY GET YOU IN QUICKLY FOR AN APPOINTMENT AND REPAIRS ARE More

by 19hollygirl64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTAN
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Oct 29, 2025 -

Copeland Chevrolet Hyannis responded

Thank you very much for your ongoing support and 5-star review. We appreciate you and your ongoing support! Bryan Scarpellini - Managing Partner

October 25, 2025

First off I understand the point with tariffs however I think I should’ve been made aware of the price before the oil change and rotation as well as shop fees no problem I will never buy or have any of my More

by watt0975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas
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Oct 29, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. We routinely mystery shop our competition, including "quick lube" facilities and have found that our pricing on oil changes and tire rotations are in line with others, despite us using more expensive oil filters, factory trained technicians, and quality name brand oil. We have had an opportunity to review your invoice (55147), however should we be missing anything, please feel free to reach out to me directly so that I may examine more closely your area of concern. Look forward to connecting soon. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

October 10, 2025

Tom and the other regular staff at the service desk have significantly improved the customer experience. More

by roberb11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Oct 16, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your ongoing support!! Glad Tom and the Service Team are taking care of business!! Bryan Scarpellini - Managing Partner

October 10, 2025

They were friendly at check-in. They performed the work in a timely manner and kept me informed about their progress since I waited at the dealership for the work to be done More

by jbmcclellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
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Oct 16, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for the 5-star review! We appreciate your support. Bryan Scarpellini - Managing Partner

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