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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,196 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,196 reviews

May 25, 2017

Great experience! Loved our experience at Dick Beard Chevrolet! No pressure.... informative.... helpful.... and again, NO PRESSURE! This is the second vehicle our famil More

by lovemycar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Lambert
May 24, 2017

I felt like I was treated honestly I received a call from Anthony after he heard I had a bad experience. He put me in touch with Frank who looked for what might fit my needs. After a m More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Brissell very helpful to get the ball rolling, Anthony Spagone, Nancy Smith, Frank Nunziato
May 12, 2017

Car leasing experience Frank did a great job finding the vehicle that we wanted. He also did a great job dealing with an out of state buyer to get all of the necessary paper More

by fborden
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nancy Smith, Frank Nunziato
May 12, 2017

Great overall experience From the moment I walked into Beard Chevrolet until I left I was treated very well by the entire staff. I worked with Frank Nunziato on purchasing my More

by Happycustomer100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DeCosta, Frank Nunziato
May 12, 2017

People at Dick Beard I stopped in to get some warranty work done on my 2015 Stingray. While I was there I always take time to say Hi to Frank Nunziato who sold me the car. More

by Stingray Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Tech. Casey, Anthony Spagone, David Easa, Frank Nunziato
May 09, 2017

Worst car buying experience of my life I went in to trade in my Chevy truck for a new one. The sales guy was unprofessional, totally scattered and spent most of his time complaining. To m More

by Centervilleguy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Alexander
May 10, 2017 -

Copeland Chevrolet Hyannis responded

Dear Centervilleguy, It was with dismay that I read your review regarding your recent visit. Our goal is to provide a positive experience where people are happy and excited to pick out the new vehicle that will replace the old one they have relied on for years. There are occasions where customers who have had great luck with their vehicle come to trade them, only to be disappointed that the value isn’t what they hoped for. Just like the vehicles we sell, we are guided by market conditions when we assign valuation to a trade. Age, mileage and condition are the three main parameters we use when considering valuation. I feel terrible that your perception was that your salesman was insulting your trade. When he pointed out that the truck was a 15 year old 2 wheel drive S-10 with 147,000 miles, extensive rust and missing a tail gate, he was simply trying to explain how we came up with our valuation. As I recall, we actually offered several hundred more for your trade than KBB.COM said it’s worth. I would like to invite you back to visit us so I could take the time to show you some comparable vehicles and how they stand in the market place. I also have some auction reports I could review with you. Our main goal is to earn your business and sell you your next truck. I am so sorry you left here feeling insulted. Please contact me and let me know what I can personally do to rectify this situation. Sincerely, Anthony Spagone, II General Manager Beard Chevrolet

May 08, 2017

2 Cars Frank was great when I purchased my new truck and was also very helpful and kind to my wife when she purchased a new SUV... More

by capecodder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nunziato
May 08, 2017

Great experience We were very happy with frank as a salesperson and are extremely happy with our purchase. Pain free experience! They had a good selection of used truc More

by Jackson81
Recommend Dealer
Yes
Employees Worked With
Frank Nunziato
May 07, 2017

Nice. Car Frank , Thank you so much for getting my camero. This is the first American car I have brought in years. And I have not made a mistake. Thank you for More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nunziato
May 06, 2017

Fantastic "Non-Salesy" Sales Experience Frank Nunziato was the perfect person for me to work with. He first spent time getting to know my needs and habits when it comes to vehicles. He the More

by gruddick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nunziato
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