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Copeland Chevrolet Hyannis

Hyannis, MA

4.6
1,358 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,358 reviews

March 02, 2021

I tried to give five stars but the system only allows four. I was completely satisfied with the service at Prime. It was explained to me what service was done. When I arrived I was told it would take an More

by Davisrichard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the mamr
Mar 02, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Prime Chevrolet Hyannis for your auto service needs! We are so happy to hear that you're a satisfied customer and really appreciate you sharing this feedback.

March 02, 2021

This was an overall very good experience. First service since purchase. Fast, friendly employees, efficient turnaround time, comfortable wait. Will continue to get service at this dealership. More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share! Hearing that you are so confident in our team to get the job done made our day. Drive safely, and we are looking forward to seeing you back at Prime Chevrolet Hyannis!

February 27, 2021

My experience was great, Drew was a great salesman, helped me get exactly what I was looking for, price and trade was right spot on. More

by Denise K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew
Mar 01, 2021 -

Copeland Chevrolet Hyannis responded

Denise, we are delighted that Drew helped you find your perfect fit! Thank you for giving Prime Chevrolet Hyannis your business and five-star feedback. Safe travels in your new car!

February 26, 2021

Service Dept was very pleasant and easy to deal with. Took longer than anticipated, but they were accommodating. Will use them again if any other service issues occur. More

by Jonwlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah, Colby
Mar 01, 2021 -

Copeland Chevrolet Hyannis responded

Thank you so much for choosing Prime Chevrolet Hyannis! We appreciate your patience and this kind feedback. Hope to see you next time!

February 26, 2021

Fantastic visit! Cami the service writer was a pleasure to work with. Jason the tech diagnosed my problem in minutes. I was back plowing in an hour. Will absolutely use them again. Thank you Prime Chevy. More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami Petrides, Jason
Feb 26, 2021 -

Copeland Chevrolet Hyannis responded

Kenny, we couldn't have asked for better feedback! It's wonderful to hear that Cami and Jason took such good care of you and your vehicle. Thank you for trusting Prime Chevrolet Hyannis with your repair and maintenance needs!

Feb 26, 2021 -

Kenny responded

Since fixing my plow truck I've brought in 2 other plow trucks for preventive maintenance and my Impala. Actually one of the trucks was dropped off there this morning. I'm extremely impressed with Jason, Casey, and Cami.

February 25, 2021

First time buying a vehicle from a dealership and Prime made everything so simple. We got our money's worth 100% and the service was friendly and informative without feeling pushy to spend more. We told More

by Alida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc, and William
Feb 26, 2021 -

Copeland Chevrolet Hyannis responded

Alida - thank you for trusting us with your business! We're committed to finding the best option for guests and I am glad to hear that came through to you. On behalf of everyone at Prime Chevrolet Hyannis, congrats, and safe travels!

February 25, 2021

Was a good experience having my truck repair done here. Was done in a very timely fashion. Th service ladies were not only friendly but knew what they were talking about on what needed to be done. More

by jbirdboating@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
Feb 25, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you are so confident in our team to get the job done. Drive safely, and we hope to see you again at Prime Chevrolet Hyannis!

February 21, 2021

I was very pleased with Hyannis Chevy’s Great service, knowledgeable staff and speedy turnaround for my 2016 Caddy SUV. Real pleased. Thanks guys!! G- More

by GwhearG-
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that our team provided the knowledgeable and accommodating service we strive for here at Prime Chevrolet Hyannis, and we will certainly pass along your kind words. If you and your 2016 Cadillac SUV ever need anything else, don't hesitate to come back and see us again!

January 08, 2021

At the dealership when you have to have a person wait on you it's very important. The lady who wait on us was superb. I felt that she was concerned about my car and did everything within her power to satisf More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ripa
Jan 08, 2021 -

Copeland Chevrolet Hyannis responded

Joy - It means a lot to hear that our service stood out to you. Thank you so much for stopping by to commend Gina! We are delighted that she took excellent care of you during your recent visit to Prime Chevrolet Hyannis. Enjoy your weekend!

December 08, 2020

My recent purchase with Prime was by far the best experience I’ve had with any car dealership. Pricing was clear and simple, the people were friendly and accommodating, and I felt like they were doin More

by Andy03mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mignosa
Dec 08, 2020 -

Copeland Chevrolet Hyannis responded

Hi Andy - Thank you for taking the time to share your experience working with us! We are proud to have earned your business and happy to hear that the team went above and beyond to assist with your purchase. Congratulations on your new vehicle, and we hope to work with you again at Prime Chevrolet Hyannis!

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