Copeland Chevrolet Hyannis

Very knowledgeable and friendly service writer. Service experience met safety protocols. Very satisfactory. I would Recommend prime Chevrolet service department. all workers were courtesy and very pleasan experience met safety protocols. Very satisfactory. I would Recommend prime Chevrolet service department. all workers were courtesy and very pleasant. More

My car was ready when promised. The cost was reasonable. Very professional people. I was not strong armed into buying services that I did not need. Additional work was prioritized for me. reasonable. Very professional people. I was not strong armed into buying services that I did not need. Additional work was prioritized for me. I feel very comfortable have my 2 Chevrolets serviced there More

Thank you so much Justin we are very pleased with our service and dedication of your employees and sales man also Drew you Rock thanks service and dedication of your employees and sales man also Drew you Rock thanks More

Justin was excellent handling my service and all details and explanations of the brake work needed on my Cadillac Escalade. He also worked very closely with my warranty company with excellent results. and explanations of the brake work needed on my Cadillac Escalade. He also worked very closely with my warranty company with excellent results. More

Inspection Sticker The Service dept. was very courteous and efficient. They had me in and out in less than 20 minutes. The waiting area was clean and sanitized. Very pos The Service dept. was very courteous and efficient. They had me in and out in less than 20 minutes. The waiting area was clean and sanitized. Very positive experience. More

Great service listening to my issues Found answers to my Great service listening to my issues Found answers to my questions. Took care of of my recalls . Thanks to all mechanics that worked on my truck. Great service listening to my issues Found answers to my questions. Took care of of my recalls . Thanks to all mechanics that worked on my truck. More

After walking into another dealership nearby and After walking into another dealership nearby and feeling as if we were bothering the sales team, we went to Prime Chevrolet in Hyannis and met Drew After walking into another dealership nearby and feeling as if we were bothering the sales team, we went to Prime Chevrolet in Hyannis and met Drew Tomkinson who was friendly, honest and very helpful. Drew sold us a fantastic car and went out of his way to find other vehicles we might be interested in when the ones we were looking at didn’t make the grade. The one we purchased was in fact his suggestion, and we left very happy with every aspect of his service, and that of the other team members we met too. We will be back Prime Chevy in Hyannis for our next vehicle purchase too. More

Excellent Customer Service by David Easa I was fortunate to have met David during my recent visit to the dealership. My car had "died" and I was in the process of researching a new vehicle. I I was fortunate to have met David during my recent visit to the dealership. My car had "died" and I was in the process of researching a new vehicle. It is evident that David clearly understands what great customer service means. Despite the fact that I decided to go with another dealer's vehicle David continued to assist me and had his dealership purchase my old car to simplify the process for me. More

After having been loyal to another manufacturer since 2007, my neighbor (an employee at Prime Chevrolet), suggested we sit down with Dave Easa. Dave was very down-to-earth, no pressure and a real tre 2007, my neighbor (an employee at Prime Chevrolet), suggested we sit down with Dave Easa. Dave was very down-to-earth, no pressure and a real treat to deal with. He took the time to listen to what we needed in a new car, as well as what we wanted (need and want aren't the same ... ), and found a 2020 Equinox that fit the bill. Dave was very knowledgable on the product, as well as all the options and extras. He did a splendid job of explaining the different financing options we had and never pushed us to make a decision on the spot. When it came time to take delivery on the vehicle, Dave was meticulous in going through all the major vehicle systems, ensuring I'd drive away without a question in the world. Caleb handled the financing and was very mindful in suggesting what options we should have, while steering us away from those he really didn't think we needed. Having known Caleb from a previous dealership, it was nice to see a familiar face that you knew would walk you through the process, making it painless, if not even enjoyable. Overall, I'd have to say that the experience we had at Prime Chevrolet nothing less than outstanding. More

Excellent - fast - professional I travelled 2,600 miles from Texas to Hyannis and found myself in need of an oil change - when I explained my problem and my schedule at a writer's co I travelled 2,600 miles from Texas to Hyannis and found myself in need of an oil change - when I explained my problem and my schedule at a writer's conference, Cindy in the service department was able to accommodate me on a weekend and had me back on the road and on time for my conference. Cindy is a gem - your whole staff was very professional - one gentleman even helped me operate your 21st Century Coffee Machine - Salute to you for such a professional staff. More