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Copeland Chevrolet Hyannis

Hyannis, MA

4.6
1,358 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,358 reviews

July 20, 2019

Prime Hyannis Had the best top priority experience from Justin at Prime Hyannis! He took Safety first as a priority! We were very pleased with the professionalism More

by Mtoc39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 22, 2019 -

Copeland Chevrolet Hyannis responded

What a wonderful review! Thank you so much for trusting us with your vehicle. We are delighted that Justin delivered a professional experience.

July 12, 2019

2015 Chevrolet Corvette power train repair Car was at the dealership for over a month. I was never offered a loaner. I asked that the car be run through the wash rack on pick up. It wasn’t. The More

by Michael1942
Recommend Dealer
No
Employees Worked With
None of the above. Cindy from service, her day off replacement, and two other individuals from the office on the warranty matter.
Jul 15, 2019 -

Copeland Chevrolet Hyannis responded

Michael, Thank you for reaching out. Can you contact me with your information so I can clarify and confirm what happened? If there is anything I can do to help, I would like to, but I do need a little more information first. I apologize for any and /or all inconvenience this may have caused. Thank you for your time. Judy Johnson, Customer Relations Mgr. 774-487-3322

June 04, 2019

Good service Very nice folks to work with I had called a few days in advance to make an appointment on the phone but for some reason my appointment was not listed More

by Lanasmalibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Reardon, Jim Mueller
Jun 04, 2019 -

Copeland Chevrolet Hyannis responded

Thank you for your review. I'm glad we were able to fix our error regarding your appointment and that you were happy with the result. We appreciate your business and hope to see you again soon.

June 03, 2019

Easy, pleasant George at Prime Chevy Hyannis was a pleasure to work with. He made our buying experience a stress free one. We were able to get the Tahoe within our s More

by Scott G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mignosa
Jun 03, 2019 -

Copeland Chevrolet Hyannis responded

Hi Scott! Thank you for your review of Prime Chevrolet Hyannis. I hope you are enjoying your Chevy Tahoe! We always aim for a stress-free car buying experience for everyone who comes to our dealership and I'm pleased to hear that this was the case for you. Thank you for your business and hope to see you soon.

May 31, 2019

Excellent As i read a few negative reviews i was hesitant to purchase from them my salesperson Megan was fantastic no pressure at all great experience More

by Thtryuvgf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Sabon
May 31, 2019 -

Copeland Chevrolet Hyannis responded

Thank you for your review of Prime Chevrolet Hyannis. I'm glad to hear that you had a great experience at our dealership and with our team despite your hesitancy. We definitely strive to give the best customer service to everyone. Thank you for your support and your business.

May 17, 2019

Awesome experience at Prime Chevrolet! Always a Great Experience with Prime Chevrolet. From the GM Rob Lefrancois to Service Manager Justin Brandt the Service is second to none! Very Profes More

by 2002Vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Lefrancois, Justin Brandt & Brian Denn
May 20, 2019 -

Copeland Chevrolet Hyannis responded

What a stellar review. Thank you so much for sharing your experience working with our Service Department. We appreciate the great feedback and especially your business. Thank you from all of us at Prime Chevrolet Hyannis!

May 17, 2019

Found the car I wanted . At the price I wanted with professi When we began our car search we traveled off Cape 2 times. Each visit with the ride was 4 to 5 hrs. I decided to go local and saw a car listed on car More

by rain2256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb in financing, Keith Reardon
May 17, 2019 -

Copeland Chevrolet Hyannis responded

Lorraine - It's wonderful to hear that you were able to find the right car at the right price with us at Prime Chevrolet Hyannis! We especially love that Keith followed through on his promises and delivered your car to your house. Thanks so much for the fantastic feedback, we look forward to working with you next time.

May 04, 2019

Replaced airbag expeditiously Easy to get appointment. Replacement done quickly. Rich (service advisor) very nice as were all people in service department. Can't speak to costs sin More

by S&N
Recommend Dealer
Yes
Employees Worked With
Richard Bonanno
May 06, 2019 -

Copeland Chevrolet Hyannis responded

So glad we delivered a 5 star experience. Thank you for the great review!

April 21, 2019

Great service! Frank Seth and jay were a pleasure to work with. I couldn’t be happier with my Colorado. I loved the pressure free environment and would recommend thi More

by Kenry_85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Apr 22, 2019 -

Copeland Chevrolet Hyannis responded

Congratulations on finding your Chevrolet Colorado at Prime Chevrolet Hyannis! Thanks for the feedback as well, we'll share with the team!

April 19, 2019

Very positive experience working with Dave Easa We have always had good experiences dealing with Beard Chevrrlot. We feel very confident that the new dealership, Prime Chevrolet, will continue to pr More

by Driver Sal 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay who assisted us with the purchase and Martha Holmes who communicated with us. , David Easa
Apr 19, 2019 -

Copeland Chevrolet Hyannis responded

Thank you so much for giving us a chance! We are delighted to continue the five-star service you've come to expect. Hope to see you next time at Prime Chevrolet Hyannis.

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