Copeland Chevrolet Hyannis

Not sure what happened to this place Horrible service experience. I will never return. If you are smart you will take your car elsewhere. I should have had a clue when it took me 3 days t Horrible service experience. I will never return. If you are smart you will take your car elsewhere. I should have had a clue when it took me 3 days to get an appointment. I called numerous times and got bumped to voicemail. I finally called the operator and she forwarded me to the service manager's direct line where I got voicemail. I called the operator again and she guaranteed she would have the manager call me within 5 minutes and I waited till next day when I finally got through. I showed up at 9:55am for my 10am appointment and was informed they were running behind and it would be 2 hours to do an oil change and inspection. I said I would wait. 2.5 hours later I went to check and was told that they did not have the parts to complete the service and they would have to be ordered?? Then they proceeded to charge me $105 for an oil change. Go elsewhere, this place is really screwed up. More

Buying a truck I had a great experience with prime Chevy in hyannis . My sales associate was great , very knowledgeable. The finance department made the transaction I had a great experience with prime Chevy in hyannis . My sales associate was great , very knowledgeable. The finance department made the transaction so easy . Everyone at the dealership was extremely professional. I wouldn’t by a car or truck from any other place . More

Fast friendly truck service I went in on a Monday to buy a truck things went fast and smooth the truck wasn’t on site the sales man and floor manager worked hard to get it there I went in on a Monday to buy a truck things went fast and smooth the truck wasn’t on site the sales man and floor manager worked hard to get it there quickly and a few days later I pick up my truck and the rest is good news More

New lease sales Great customer service and clear precise explanations, worked out various price options to help stick within budget limits. Would highly recommended a Great customer service and clear precise explanations, worked out various price options to help stick within budget limits. Would highly recommended anybody looking for a new car. More

Maintenance work Prime Chevrolet is courteous to their customers + the work was done in a timely manner. I have been using them for years + the waiting area is great. Prime Chevrolet is courteous to their customers + the work was done in a timely manner. I have been using them for years + the waiting area is great. More

Nice and helpful Everyone I felt with was very friendly and helpful. They were quick to get my car in and out for the oil change and tire rotation. I had an appointmen Everyone I felt with was very friendly and helpful. They were quick to get my car in and out for the oil change and tire rotation. I had an appointment and they got my car in as soon as I got there even though I was early by a good 25 minutes and it only took about an hour for them to finish everything. More

First Car Buying Experience With the help of Justin and Keith, I found the car I was looking for with the features that I needed. They were understanding and made my first car bu With the help of Justin and Keith, I found the car I was looking for with the features that I needed. They were understanding and made my first car buying experience a great one. They were accommodating with my hectic work schedule and went above and beyond to get the job done right. I look forward to coming back in the future! More

Easy car buying experience Fast, easy, no pressure car buying experience. From the salesman to the finance department, all were good to deal with. Hands down the fastest and lea Fast, easy, no pressure car buying experience. From the salesman to the finance department, all were good to deal with. Hands down the fastest and least stressful car buying experience I’ve ever had. I would certainly do business with this dealership again. More

Transmission issues Paul in the service department was very professional and a huge help. Paul made the entire process a very good experience. I would recommend this serv Paul in the service department was very professional and a huge help. Paul made the entire process a very good experience. I would recommend this service department to anyone. More

Sales review Our salesman Dave Easa was very knowledgeable and extremely helpful throughout the entire process. I would recommend him without hesitation. The finan Our salesman Dave Easa was very knowledgeable and extremely helpful throughout the entire process. I would recommend him without hesitation. The financing manager Jay Canute was very friendly and professional. More