Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,201 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
Contact Dealership
View Awards

22 Ridgewood Ave

Hyannis, MA

02601

Directions

By Type

Showing 1,201 reviews

February 07, 2024

H. My service adviser was outstanding ! Efficent, friendly and professional . Service was completed on time and under the estmate it doesn't get better than that . More

by RSARSENEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Report | Print
Feb 07, 2024 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

February 06, 2024

Service was great. Everything came back done as I wanted it. Would use them again More

by Ethanpoulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Report | Print
Feb 06, 2024 -

Copeland Chevrolet Hyannis responded

Ethan, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

February 06, 2024

Service dept and parts dept A + Always keep you informed and very professional The service dept does a great job The parts dept does a great job also More

by AP6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Hephzibah Harris
Report | Print
Feb 06, 2024 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

February 01, 2024

The experience was very positive. David was very helpful explaining the available options. In my car purchase. More

by JVMARHEVKA303
Recommend Dealer
Yes
Employees Worked With
David Easa, David Easa
Report | Print
Feb 01, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with David and our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

January 26, 2024

Excellent service got my truck right on and repaired so I could pick it up after work More

by pdw7777777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Report | Print
Jan 28, 2024 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

January 26, 2024

Best purchase experience ever. David and the finance folks were outstanding. It was way above expectations. More

by KRIVANEC1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Easa
Report | Print
Jan 28, 2024 -

Copeland Chevrolet Hyannis responded

It's great to hear that David and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

January 25, 2024

Paid 180$ and still have stalling issues Did not fix the problem of my car More

by Dlcooke24
Recommend Dealer
No
Report | Print
Jan 26, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. I'm available via any of these methods below. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

January 25, 2024

Great experience from George in sales to bill in finance it was painless and efficient use of my time. They explained my lease return but out in easy to understand terms and as well but g my new 2024 trax.i More

by Geoffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sullivan in finance, George Mignosa, Sarah Koumbouris, Hephzibah Harris
Report | Print
Jan 26, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us, Geoffrey. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

January 21, 2024

Salesmen George was knowledgeable, helpful from start to closing and stands by. People in other departments were helpful and available. Nice to meet the crew and the owner. More

by AMEAGLE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan and others, George Mignosa, Nick Grille
Report | Print
Jan 22, 2024 -

Copeland Chevrolet Hyannis responded

We are very happy to hear George provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

January 20, 2024

Had to wait for almost 2 hrs for oil change and inspectionn. Was told it would be about an hour. More

by spoutoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of these people
Report | Print
Jan 21, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Bryan Scarpellini Managing Partner

1
...
15
16
17
...
121