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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,200 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,200 reviews

January 17, 2024

It's clean and very friendly there is always bottle water available in the fridge More

by COUGHLAN_CAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
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Jan 18, 2024 -

Copeland Chevrolet Hyannis responded

Carol, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Thomas met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

January 17, 2024

The first person I met upon walking into your dealship was George Mignosa and he immediately made me welcome and sold me on a new Tahoe. Outstanding Salesman! More

by KKAY4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Mignosa
Report | Print
Jan 17, 2024 -

Copeland Chevrolet Hyannis responded

It's great to hear that George was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis, we hope you enjoy your new Tahoe! Bryan Scarpellini Managing Partner

January 17, 2024

This is our third vehicle purchased with David Easa. We returned to him because he had always done a good job before. He did a great job this time. More

by RMARTIN401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Easa
Report | Print
Jan 17, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new vehicle! David and all of us at Copeland Chevrolet Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

Jan 17, 2024 -

RMARTIN401 responded

Thanks very much for being a great dealership.

January 16, 2024

I’ve had my car serviced before at Copeland. I have been very happy with the swift service and professionalism. More

by MARYELLENMACDOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who serviced the car
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Jan 17, 2024 -

Copeland Chevrolet Hyannis responded

MaryEllen, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

January 16, 2024

Bad experience recent service appointment tried using your outfit after years at beard to bad More

by neileileen
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Not sure
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January 16, 2024

First class all the way! We have bought at least four vehicles from this dealership and I could not be happier. They have been very helpful with our maintenance needs and M More

by CFAWKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
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Jan 17, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. Thomas and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

January 16, 2024

The service was outstanding and really good. and the employees were really helpful and friendly. More

by FORESTERGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Jan 17, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis. Your feedback and rating mean a lot to us. We're glad Sarah was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

January 16, 2024

My service experience was great! No a long wait Customer service was helpful and friendly More

by PASSIONPAM2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

January 16, 2024

They said they put in a new unit an did not I put a red mark in the far corner an the guy told me he needed my cell to hook up the Bluetooth an it's funny my Bluetooth worked an I had my cell. More

by STRIPERS-R-US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
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Jan 20, 2024 -

Copeland Chevrolet Hyannis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Hephzibah can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Bryan Scarpellini Managing Partner

January 16, 2024

Fantastic customer service as always with the entire service department. Will be back again soon! More

by capechevy
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Hephzibah Harris
Report | Print
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We truly appreciate your business. We look forward to working with you again. Bryan Scarpellini Managing Partner

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