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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,210 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,210 reviews

January 16, 2024

Go there with confidence. .A dealership that has made great progress in customer service. I would go there again and recommend others to do so More

by MFRANCAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
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Jan 17, 2024 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sarah and our team met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

January 16, 2024

Generally very pleased with the service except that the cover on the rear seat had to be removed to access the sound problem and was not replaced when the work was completed. More

by Terry Ryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Report | Print
Jan 18, 2024 -

Copeland Chevrolet Hyannis responded

Terry, Thank you for your business and this review. We're happy to hear Sarah, Hephzibah, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

January 16, 2024

Great, the only complaint is the time to get the part. But everyone was great and it was really nice to have a loaner. More

by james@ostervillehardware.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Hephzibah Harris, Thomas McCarthy
Report | Print
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to leave us your feedback. We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

January 16, 2024

My car was fixed on time and done well. They kept me up to date, daily on parts arrival and installation. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Report | Print
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our team, Jack. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

January 14, 2024

In General, the dealer experience was OK. But the Salesperson was new and obviously needed more training. I was waiting for the IRS portal to get established, but if I hadn't returned twice w More

by cutlerdulin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio Jordao, Bill Sullivan, Keith Reardon, David Easa
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Jan 15, 2024 -

Copeland Chevrolet Hyannis responded

Thanks for your feedback on your recent visit to our dealership. We are sorry that it didn't go as smoothly as it should. I'm glad to hear that our staff was finally able to assist you with choosing the perfect vehicle. We hope you will continue to enjoy your new vehicle! Bryan Scarpellini Managing Partner

January 12, 2024

bad bad very bad rude over charge never use again I just went to another dealer not chevy..................... More

by mikejohnsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Report | Print
Jan 15, 2024 -

Copeland Chevrolet Hyannis responded

Mike, We are sorry to hear about your unusual experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. My assistant Judy will be reaching out to you so that we can review your records and see how we can best assist. In the meantime, please feel free to reach out should we be able to be of any assistance. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

January 03, 2024

Everyone was very helpful and friendly. The whole process went pretty smoothly and quickly. Would definitely recommend this dealership to someone looking to buy a car More

by lchurtt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Reardon, Nick Grille
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Jan 03, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Copeland Chevrolet Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

December 29, 2023

This is my third truck I have bought with David Easa. I have found him to be a professional and low pressure salesman. Most people do not want to be "sold". They want help with the buying process. Also More

by oldbigt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Easa
Report | Print
Dec 30, 2023 -

Copeland Chevrolet Hyannis responded

We are so glad that we had the opportunity to work with you, and that David could make this a top-notch experience. Congratulations on your new truck! We look forward to continuing to serve you in the future. Bryan Scarpellini Managing Partner

December 27, 2023

So, the best car store I've seen so far Thank you all for everything More

by leo.santos81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Keith Reardon, George Mignosa, Greg Remedis, Drew Tomkinson, Sarah Koumbouris, Hephzibah Harris, Ben Whitney, Steve Mahoney, Thomas McCarthy
Report | Print
Dec 28, 2023 -

Copeland Chevrolet Hyannis responded

Thank you, Leo, for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

December 14, 2023

Nick Grille is a great guy. I bought a car for my daughter at Copeland Chevrolet last year. Recently I called Nick and asked him to find me a nice used car for my son Michael. More

by mgbogan1
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Grille
Report | Print
Dec 14, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that Nick had the opportunity to work with you and our son, and we are thrilled that you found your experience with us here at Copeland Chevrolet Hyannis to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

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