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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,201 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,201 reviews

May 27, 2025

Always a good experience at the dealership, weather there for service or buying a vehicle. More

by jalbee4321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Easa, Hephzibah Harris, Ben Whitney
Jun 03, 2025 -

Copeland Chevrolet Hyannis responded

Thank you! We love hearing that both our sales and serivce departments are hittting on all 8 cylinders :) Bryan Scarpellini - Managing Partner

May 25, 2025

George was great to work with! He came recommended by a friend and did not disappoint! More

by allenfiore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sullivan, George Mignosa
Jun 03, 2025 -

Copeland Chevrolet Hyannis responded

Thanks Allen! Glad to hear that George and the sales team continue to help satisfy our Cape Cod neighbors! Bryan Scarpellini - Managing Partner

May 23, 2025

Nick was great! Very polite and helpful. Answered every question I had. Always very helpful. More

by sethminer53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Nick Grille
Jun 03, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Seth! Glad Nick and the team were able to help make this a good car buying experience! We appreciate you very much! Bryan Scarpellini - Managing Partner

May 23, 2025

Had my tires rotated, and had to return the next day because the tire pressure was all reading incorrectly. Tires were not synced to their new position More

by porthunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jun 03, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. I'm sorry to hear that you had to return to have the tire pressure system re-calibrated. Please feel free to reach out to me directly at your convenience so that I may access your service records and look into this for you. We appreciate your support and look forward to continuing to earn your business.; Bryan Scarpellini - Managing Partner

May 16, 2025

Friendly straight forward and speedy. My salesman Nick was outstanding and the staff was courteous More

by mikemky50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sully, Bryan Scarpellini, Nick Grille
Jun 03, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Mike. Glad to see that Nick and the sales staff continue to satisfy our customers. Thank you so much for your support! Bryan Scarpellini - Managing Partner

May 14, 2025

Prompt friendly service by GM trained professionals. They are a pleasure to do business with. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas and Craig in service
Jun 03, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Chuck! Glad to see that our GM trained service team has helped to make your ownership an enjoyable one. Thank you for your support and for your feedback. Bryan Scarpellini - Managing Partner

May 13, 2025

Nice selection of cars and the service department is clean and efficient. I needed a part and they ordered it for me and came in a timely manner. I may need to bring my truck back in soon for a checkup More

by scott9357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All employees were friendly, Hephzibah Harris, Christopher Dacosta, Kadijah Young
May 13, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Scott for your support and kind words. Happy to see that both sales and service departments hitting on all 8 cylinders!! Feel free to reach out to me directly and I can look up your warranty coverage. I'm suspecting the letters you are receiving are solicitations that probably can be disregarded, however feel free to reach out at your convenience. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

May 02, 2025

I brought my 2016 Chevy equinox in for a diagnosis. Was told I needed rear tires. Knowing the problem was worse than just tires, we asked them to take it out again. We weren’t heard and were told to re More

by kiliki42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig
Jun 03, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. I'm sorry to hear that without quieting down the noisey tires that any underlying diagnosis of your potential drivetrain noise could be guaranteed. Please feel free to reach out and I'd be happy to access your records and have a better understanding once I can accurately review your service records. Bryan Scarpellini - Managing Partner

Jun 04, 2025 -

kiliki42 responded

It was never “noisy tires” We knew it was something in the transmission, but weren’t listened to. Hyannis transmission diagnosed it immediately without replacing the tires.. Once the transfer case was replaced, the noise was gone and the car drove like new.

April 25, 2025

I arrived just after noon on monday for a transmission issue. The young lady I spoke with was fantastic. She said it may take 4 days to get the transmission. Instead i got my truck back in 4 days. And the More

by k1viper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Jun 12, 2025 -

Copeland Chevrolet Hyannis responded

We are so happy to see that our Service Team was able to help expedite your service needs and make this a possitive experience. Thank you so much for your support and your kind words! Bryan Scarpellini - Managing Partner

April 25, 2025

David was very informative. explained everything clearly and fully with warranties, trials and all of the workings of the car. More

by Ivyrain
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Beard, David Easa
Jun 12, 2025 -

Copeland Chevrolet Hyannis responded

We love our 5-star reviews but not as much as we appreciate your support!! Thank you for allowing us to earn your business and for your kind words. Glad to see that David and the Sales Team were able to help make this a great experience. Bryan Scarpellini - Managing Partner