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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Employees
Reviews
Vehicles
4.5
1,073 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,073 reviews

March 15, 2024

The dealership was clean. And people were friendly. The sevice was great and fast. Would highly this dealership. More

by RRDH8140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

Helpful
March 13, 2024

I went down from Easton to buy a RED Chevy Trax in the model I wanted which was not available in the Brockton location and was successful in my endeavor. All involved were extremely kind and courteous to More

by MichaelsRedChevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Sullivan, and Kadijah Young
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Mar 13, 2024 -

Copeland Chevrolet Hyannis responded

Thank you so much for your wonderful review, Michael! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

Mar 13, 2024 -

MichaelsRedChevy responded

Thanx again, it is Beyond Awesome

Helpful
March 10, 2024

Very professional, the whole team is like a well oiled machine , and Brian was involved in the process from start to finish. Highly recommend Copeland. More

by cheekks71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Eldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Copeland Chevrolet Hyannis responded

We are very happy to hear that Brian provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

Helpful
March 10, 2024

I went down from Easton to buy a RED Chevy Trax in the model I wanted which was not available in the Brockton location and was successful in my endeavor. All involved were extremely kind and courteous to More

by MichaelsRedChevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mignosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Sullivan, and Kadijah Young
Report | Print
Mar 11, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

Mar 11, 2024 -

MichaelsRedChevy responded

The car is AWESOME

Helpful
March 08, 2024

Great Experience from beginning to end. .. Can't wait to buy another car from them. Totally Professional and friendly More

by lhrubin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

Helpful
March 01, 2024

GREAT PLACE ALL VERY NICE ALL FRIEDLY \\\\ GREAT DEALER ALL VERY NICE AND HELP FULL HELPFULL AND GREAT PEOPLE GREAT OWNERS A VERY PLEASANT EX More

by RDANIELS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

Helpful
February 29, 2024

That's the 4 car we bought at Copeland Hyannis with Nick Grille, once again he was great helping us with our purchase. Also, we like to mention William Sullivan super nice and helpful with the process. B More

by radario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Grille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Sullivan
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Feb 29, 2024 -

Copeland Chevrolet Hyannis responded

We are very happy to hear that Nick, William. and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

Helpful
February 29, 2024

Our sales representative was Ben Whitney. He was great and made us feel very comfortable with the leasing process. William Sullivan, the person who guided us through the lease documents, wa More

by dmr_legal
Recommend Dealer
Yes
Employees Worked With
Andrew Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ben, William, and our team met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

Helpful
February 27, 2024

Very disappointed with Copeland, purchased a used vehicle that hat a recall should have been taken care of prior to my purchase. Also I have bought many cars in my 77 years, never have I purchased one with n More

by Ln
Recommend Dealer
No
Employees Worked With
Dave
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Feb 27, 2024 -

Copeland Chevrolet Hyannis responded

Providing a positive experience is our top priority, and we appreciate your feedback. Recalls are normally completed prior to the delivery of a pre-owned vehicle whenever the field fix from the manufacturer is available. That said, it's impossible for me to review your records without some additional information. Please feel free to reach out to me directly via any of these methods below and I'd be happy to look into this and review with you. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

Helpful
February 25, 2024

Tom is the best. He goes over and above every time I get my truck serviced. More

by Boboldham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2024 -

Copeland Chevrolet Hyannis responded

Thank you. Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

Helpful
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