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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,317 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,317 reviews

June 13, 2026

Attentive to my requirements Friendly and knowledgeable by all parties involved with my purchase. Thanks More

by Frankleja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khadijah
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June 13, 2026

ry Happy with Service and response! Will certainly return! Thomas was very helpful in solving issues! More

by pkke52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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June 13, 2026

Kadijah is a very friendly, pleasant, and knowledgeable representative, as well as a great asset to the dealership. She patiently spent 3+ hours helping me choose which vehicle would best suit my needs. I' More

by george.carney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadijah, Young
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June 01, 2026

Buying at Copeland was straight forward and easy. Kadijjah was professional and pleasant. She was particularly helpful helping me set up the My Chevy and Google apps.Fimancing was transparent fair. M More

by tpbarlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadijah Young, Bill Sullivan
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Jun 04, 2026 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback and for allowing us to earn your business. I'm so happy to hear that our sales process was easy and straight forward and that you're loving your new Equinox EV! We look forward to always being here when you or anyone you know is looking for a stress free car-buying experience. Bryan Scarpellini - Managing Partner

May 29, 2026

Battery issue. They fit us in and installed a new battery quickly and efficiently. Everyone is always friendly and responsive to our requests. Long-standing cust More

by jantkaczyk5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mahoney
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Jun 04, 2026 -

Copeland Chevrolet Hyannis responded

Great to hear that our Service Team was able to hop right on getting your vehicle service taken care of in a timely fashion. We appreciate your ongoing support and look forward to always being here when needed. Thank you!! Bryan Scarpellini - Managing Partner

May 29, 2026

Every time I've been in I've never felt pressured. I have always been made to feel like my concerns have been heard and handle professionally. This is my second vehicle from Copeland. Better than a lo More

by 1255gman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
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Jun 04, 2026 -

Copeland Chevrolet Hyannis responded

I'm so happy to hear that our stress free, professional sales process helps to make car-buying an enjoyable experience and appreciate your ongoing support! Thank you so much! Bryan Scarpellini - Managing Partner

May 24, 2026

I'm not happy I made an appointment to get the air conditioner fixed on my 25 trax with less than 14k miles when my wife brought It in they only did a oil change then charged us $144 I don't have tim More

by capecodedmytruckreview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr not sure
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May 26, 2026 -

Copeland Chevrolet Hyannis responded

Good afternoon. I'm sorry to hear about the miscommunication on this visit. This is certainly not the smooth service visit that our customers have clearly come to expect with each visit. My Service Manager and I just left a message for you in order to make arrangements to drop a loaner at your house and bring in the TRAX in to diagnose and repair the A/C concern. Please accept our apologies and we look forward in helping get this diagnosed and covered for you under your warranty. Please let me know should you have any trouble connecting. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

May 23, 2026

My experience with this dealership was the greatest from the sales floor to the service department. I couldn't ask for anything better. Highly recommend Copeland Chevrolet. More

by soderberg28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim
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Jun 04, 2026 -

Copeland Chevrolet Hyannis responded

Providing a transparent, value driven sales process while also providing great service after the sale, is something we work hard on everyday and it's so nice to hear that the team's hard work is noticed and appreciated. Thank you for your feedback and for allowing us to care for your vehicle needs! Bryan Scarpellini - Managing Partner

May 15, 2026

Lovely people made everything simple and easy. Awesome customer service got me in a beautiful truck. More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert and christian
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Jun 04, 2026 -

Copeland Chevrolet Hyannis responded

Thanks Jay! We love our 5-star reviews and I'm so happy to hear that we were able to get you into that new truck. Looking forward to being here whenever you need us. Enjoy your new ride! Bryan Scarpellini - Managing Partner

May 15, 2026

Excellent service. Polite and considerate. A credit to General Motors. I look forward to using them again, if needed. More

by Wink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 18, 2026 -

Copeland Chevrolet Hyannis responded

We love our 5-star reviews and appreciate both your feedback and your support! We are so happy to hear that our staff was considerate and polite. We look forward to building a long-lasting relationship and being here when you need us. Bryan Scarpellini - Managing Partner

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