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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,304 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,304 reviews

May 03, 2026

I had my 2015 GMC Sierra 1500 towed in for a no start no crank issue hoping the would find the problem. When the mechanic put it on the lift they had to take it down because of frame rot and rust typical fo More

by lthayer9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry C
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May 04, 2026 -

Copeland Chevrolet Hyannis responded

Leigh - Thank you for the feedback. I had a chance to review your work order. I'm sorry that we've not seen your 2015 prior to this visit but glad our team was able to help alert you to the crossmembers and crack on your frame rail. Glad your no start condition was related to one of the ECM fuses and not the aftermarket alarm as suggested by the local mechanic and here's to hoping it stays that way. Thanks again and apologies that this visit didn't live up to the standards that our customers have come to expect from us when servicing their vehicle. Please reach out if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

May 01, 2026

Way over priced service which I declined. Not likely to ever see me again for any reason. More

by Skipjack89
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
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May 04, 2026 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. I'm sorry to hear that despite price shopping our competitors, offering factory trained technicians, and using factory quality parts, that we left you feeling that we were over priced in some way. I'd love to be able to access your records so I may confirm your information and review our pricing for recommended items should you be willing to allow me to perform that exercise. As always, we appreciate the feedback, believe in full transparency, and look forward to learning more. Please reach out when you're ready to share your information. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

April 28, 2026

Great experience from start to finish, Dave Easa and Andrew were great. Got a good deals and a great figure on my trade. Total professionals. The finance dept was fast thorough and efficient. More

by Tdtkber
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Easa, Andrew Beard,
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May 04, 2026 -

Copeland Chevrolet Hyannis responded

We love our 5-star reviews and appreciate hearing that our professional sales team was able to help give you a strong number on your trade and the sales process a smooth one. Enjoy your new vehicle and please accept our sincere appreciation for your support. Bryan Scarpellini - Managing Partner

April 24, 2026

Ben was helpful. Dealership was spotless. I'm not happy with my new truck purchase. Multiple things wrong with it. It was dirty when I pucked it up after purchasing. More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Apr 27, 2026 -

Copeland Chevrolet Hyannis responded

Thank you Michelle for your feedback and support. I'm confident that Ben and our team will take care of any loose ends remaining on the truck, however if you should have any unresolved concerns please feel free to reach out any time. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

April 17, 2026

Outstanding service. Best ever. Told me it may take longer but it didn’t. They were finished within 30 minutes. Very friendly and helpful. Ended up buying an extended ser More

by Yarmouth17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan don’t remember the service man’s name
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Apr 27, 2026 -

Copeland Chevrolet Hyannis responded

Thanks Len! We are happy to hear that this experience was so positive and look forward to a long-lasting relationship. Please don't hesitate to let us know if we may ever be of any assistance, and thank you for your feedback and your support! Bryan Scarpellini - Managing Partner

April 03, 2026

I found Kim to be knowledgeable and efficient in my dealings with her and would recommend her with five stars. More

by bkilroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim
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Apr 06, 2026 -

Copeland Chevrolet Hyannis responded

Thank you for the 5-star review and for your support! I'm happy to see that Kim and the Sales Team were able to help make this a great car-buying experience. We appreciate your support! Bryan Scarpellini - Managing Partner

April 03, 2026

Fast and easy and friendly service, Christian and Connor are always a pleasure to work with! More

by Emilylister89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Connor
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Apr 06, 2026 -

Copeland Chevrolet Hyannis responded

Thanks Emily! Sorry I missed you and hope you're well. Thanks for the ongoing support! Bryan Scarpellini - Managing Partner

March 16, 2026

Copeland Chevrolet was absolutely wonderful. Their service team is phenomenal and makes it look easy. They got my service in quick and communicated with me the whole way. More

by R Conway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss H and service manager Craig.
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Apr 06, 2026 -

Copeland Chevrolet Hyannis responded

We LOVE to hear that our Service Team is hitting on all 8-cylinders and want to thank you not only for your kind words, but also for your support. Bryan Scarpellini - Managing Partner

Apr 06, 2026 -

R Conway responded

Copeland Chevrolet in Hyannis is definitely hitting on all 8 cylinders. They are a joy to work with. Ronnie

March 12, 2026

Great Service Team! Christian was very good at handling my issues, kept me updated! Through their text app they keep you upto date through whole process! More

by pkke52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Mar 12, 2026 -

Copeland Chevrolet Hyannis responded

Our Service Team loves our 5-star reviews and I'm happy to see that Christian was able to help make this a stress-free experience. Thank you for your support! Bryan Scarpellini - Managing Partner

March 12, 2026

Great service and very attentive. I would recommend them to fellow Chevy owners needing service. More

by mshepher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Mar 12, 2026 -

Copeland Chevrolet Hyannis responded

Thank you very much for your vote of confidence and for helping to spread the good word! We appreciate you! Bryan Scarpellini - Managing Partner

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