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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,198 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,198 reviews

October 05, 2023

They are always willing to go above and beyond to help the customer. They truly care. More

by CRG649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Andrew Beard, Hephzibah Harris, Thomas McCarthy
Report | Print
Oct 06, 2023 -

Copeland Chevrolet Hyannis responded

Thanks for sharing about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

October 04, 2023

They are friendly, professional, and knowledgeable. We are a long time Hyannis chevy customers and will continue to be More

by PJGCBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Report | Print
Oct 05, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

October 01, 2023

Everyone in Service, including Jason the Corvette Technician went out of their eay to assist in my visit. Brian stopped by to chat briefly, as did several sales people. I’d highly recommend Copeland More

by PAPERCHASE289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, very nice to work with. , Bryan Scarpellini, David Easa, Hephzibah Harris
Report | Print
Oct 02, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

September 28, 2023

It was easy to work with the people there. They explained everything to me as I went threw the process of buying a used Car. Stan More

by stanorlowski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Nick Grille
Report | Print
Sep 29, 2023 -

Copeland Chevrolet Hyannis responded

Thank you, Stan, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Bryan Scarpellini Managing Partner

September 28, 2023

Sales staff courteous and helpful to the customer. Quick to respond to questions. Honest in determining final price. More

by lopes0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, David Easa, Ben Whitney
Report | Print
Sep 29, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

September 27, 2023

We had the pleasure of working with Nick Grille. He was very thorough and helpful in our choice of cars. Painless procedure. More

by brenda25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Nick Grille
Report | Print
Sep 28, 2023 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Nick here at our dealership. We appreciate your business, Brenda, and hope to see you again soon! Bryan Scarpellini Managing Partner

Sep 28, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to leave us a five-star rating. It has been a pleasure serving you, Brenda. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis; we look forward to having you as one of our valued customers for many more years to come. Bryan Scarpellini Managing Partner

September 25, 2023

With a #1 rated dealership for auto’s one would wonder why can the service department not follow suit.. customer service is important over all I am pleased with the outcome More

by MFRANCAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Hephzibah Harris, Ben Whitney, Thomas McCarthy
Report | Print
Sep 25, 2023 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

September 23, 2023

Great respinsive and pleasant team. And Jason was extremely helpful And us quite knowledgeable about the corvettes More

by jrubin2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Hephzibah Harris, Thomas McCarthy
Report | Print
Sep 24, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

September 18, 2023

Quick and efficient service orchestrated by a team of knowledgeable employees. Kind and professional staff. More

by JohhnyA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Report | Print
Sep 19, 2023 -

Copeland Chevrolet Hyannis responded

Thanks, Johhny, for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

September 18, 2023

We have experienced communication issues with our service advisor, Tristian, a couple times. Unfortunately Copeland Chevy is the most convenient location to service our vehicle recall issues. More

by Fmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristian Laisantos
Report | Print
Sep 19, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. We are currently working to ensure that all of the team members have the time to actively call every customer, each night with an update as to the status of their vehicle and we appreciate you bringing this to our attention. Should you ever need anything, please don't hesitate to reach out. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

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