Copeland Chevrolet Hyannis

So far the service has been great. Still waiting on some accessories that are on back order from GM but they have kept me up to date. Still waiting on some accessories that are on back order from GM but they have kept me up to date. More

Very pleased with the quality of work and working to get it done quickly. Engine work on the Yukon restored the vehicle so it runs better than ever. Thank you,Triston, for your knowledge, and all in the Ser it done quickly. Engine work on the Yukon restored the vehicle so it runs better than ever. Thank you,Triston, for your knowledge, and all in the Service Department for your help! More

I was quoted a lower price for the vehicle by management, but when I got there, I went to finance and was presented with an apology and much higher numbers than I verbally agreed to all because they accident but when I got there, I went to finance and was presented with an apology and much higher numbers than I verbally agreed to all because they accidentally took 5k off the car and they didn’t mean to. They could not give me the price we agreed on verbally because of THEIR mistake. My floor liners that were promised to be in the car when I picked up the next day were not in it and it took them 30+ minutes to find them. My car had higher mileage on it than when I signed for it yesterday, because “it needed to be filled up”, the car had a full tank the day before and the inspections are done on sight so there is NO reason for the mileage to be 8 miles higher than when I bought it. My original sales person did not follow up with me o was told that the car was on the lot, and when I called the dealership was told he was out due to illness. My new salesperson (as mine was out sick) did fine and handled with insurance to the best of his ability. Overall the experience was extremely disappointing. You’re supposed to be excited about a new car, not stressed out and feeling lied to. The Hyannis management is very disorganized and has no idea what they are doing. More

People there are real and relatable. My guy ben worked with me to get a price i could afford and i got a beautiful truck in my driveway. My guy ben worked with me to get a price i could afford and i got a beautiful truck in my driveway. More

Our sales representative Nick was very knowledgeable and helpful. Would definitely recommend him. The sales manager was extremely rude and almost turn me away from this dealership. Car was in perfect condit helpful. Would definitely recommend him. The sales manager was extremely rude and almost turn me away from this dealership. Car was in perfect condition when we received it. Very happy with the overall process. More

It was a pleasant buying experience with both the sales and finance staff. They were friendly as well as professional and finance staff. They were friendly as well as professional More

They never returned my call re: oil dip stick reading: 3/4 full. After oil change. Disconcerning. Otherwise, fast service, congenial and pleasant waiting room. 3/4 full. After oil change. Disconcerning. Otherwise, fast service, congenial and pleasant waiting room. More

Right on the money. Our truck rides like we were sitting in our living room at home. Best dealership around Hyannis. Our truck rides like we were sitting in our living room at home. Best dealership around Hyannis. More

Dependable , they got it fixed right the very first time and called to assure me too and called to assure me too More

Great, efficient and courteous. Whole process was pretty streamline a few hiccups but we're addressed professionally and timely. Whole process was pretty streamline a few hiccups but we're addressed professionally and timely. More