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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,295 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,295 reviews

April 23, 2023

The employees are friendly and efficient. The waiting area is comfortable and even includes snacks. More

by rich37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
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Apr 23, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

April 23, 2023

5 5 Took my car right away. Fixed problem in a few minutes and I was on my way . Great experience. More

by jrnewton1982
Recommend Dealer
Yes
Employees Worked With
Sarah Colby, Sarah Koumbouris
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Apr 23, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

April 20, 2023

I felt comfortable and not rushed or convinced to lease on the spot. Very professional . Took the time to check out different SUVs. More

by jrnewton1982
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
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Apr 20, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at our dealership. Bryan Scarpellini Managing Partner

April 15, 2023

Nick was one of the best car salesman I dealt with and made the process one of the easiest possible especially for somebody living on the island. I can’t say enough good things to describe how he made thi More

by Bouchra.islandgas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Grille
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Apr 16, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis. Your feedback and rating mean a lot to us. We're glad to hear that Nick was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

April 14, 2023

Ben Whitney was my salesperson and he did an outstanding job. Between him and his crew they delivered a vehicle to me in my price range when an other dealership could not. Job well done More

by djpk123
Recommend Dealer
Yes
Employees Worked With
Sarah Colby, Sarah Koumbouris
Report | Print
Apr 16, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your kind words for Ben and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

April 13, 2023

It felt like a old time dealership from the first minute I walked in.It felt like a old time getting shipped from the first minute I walked in More

by Mark1202653
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Tomkinson
Report | Print
Apr 14, 2023 -

Copeland Chevrolet Hyannis responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Bryan Scarpellini Managing Partner

April 10, 2023

Terrible attendance. The people attending the workshop are thick and moody. The two times I went I was never received with a good morning and a smile on my face. More

by Ricielly Velasquez
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Hephzibah Harris, Thomas McCarthy
Report | Print
Apr 10, 2023 -

Copeland Chevrolet Hyannis responded

Mr. Velasquez, Thank you for your feedback. I was surprised to see your review as it's contrary to the vast majority of the reviews that we receive and I apologize if the service consultants weren't more cheerful when they greeted you. I will meet with my team and review with them in the morning. I trust that we were able to take care of the requested work on your Silverado, however if not, please feel free to connect with me directly as I'm most always here and would love to assist. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

April 07, 2023

I brought my chevy Silverado in for service and I have to say that the customer service was excellent! the techs did an outstanding job, and the advisors were all very polite. I am Happy customer all around, More

by Ean Macpherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Apr 08, 2023 -

Copeland Chevrolet Hyannis responded

Ean, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

April 07, 2023

Sarah made my oil change appointment super quick and convenient for me! She reached out to let me know my car was done within an hour of me dropping my car off! Amazing customer service! More

by abbi.olson2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Apr 08, 2023 -

Copeland Chevrolet Hyannis responded

Abbi, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sarah met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

April 06, 2023

The service at Copeland Chevrolet is incredible. I am always met with kind staff, great communication skills, and my repairs completed on time. Sarah is superb at her job; between keeping me up-to-d More

by pinkboots42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Apr 08, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. Sarah and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

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