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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,198 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,198 reviews

November 02, 2022

I was very happy with how I was treated with no pressure and I was able to test drive the truck More

by johnmethot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mignosa
Nov 03, 2022 -

Copeland Chevrolet Hyannis responded

Thank you, John! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

November 02, 2022

Excellent service. Service advisor was personable, professional and knowledge.She went the extra mile to meet my needs. Look forward to my next service call.Would highl More

by Truck driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Nov 03, 2022 -

Copeland Chevrolet Hyannis responded

It's great to hear that Hephzibah and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

November 01, 2022

100% pleased with my purchase at Copeland Chevy Hyannis. Dave Easa and Bryan Scarpellini were absolute pros to work with. From test drive to delivery they were informative on every detail and explained the More

by braftery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, David Easa
October 30, 2022

Service department was awesome. Helpful and nice with good communication I had two recalls they took care of very quickly! More

by h-dyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Oct 31, 2022 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

October 24, 2022

Great experience with Dave. Made sure I was getting exactly what I wanted and that I knew all of the functions and options available to me. More

by speninger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa
Oct 25, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

October 22, 2022

Great service from the first call I made to the dealership through the final leasing of the car. I very much appreciated the efforts of Ben and the rest of the team in locating the Trailblazer in t More

by kerrypat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Beard, Ben Whitney
Oct 23, 2022 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

October 21, 2022

We rely on our vehicles 7 days a week being in the livery business. We struggled with communication with the dealership as we had jobs booked for the SUVs. Sorry but service is critical to our business and w More

by Capeshea
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Oct 24, 2022 -

Copeland Chevrolet Hyannis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Bryan Scarpellini Managing Partner

October 20, 2022

I had to reschedule due to a work issue and it was received without issue. Dropping off my vehicle was super easy and welcoming. H, my rep could not have been nicer. She communicated concerns and reso More

by tperry9905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Oct 21, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Hephzibah and our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

October 18, 2022

I have done this twice already. I am very satisfied, I have been coming to this dealership for years! More

by Jeanne Carrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Oct 18, 2022 -

Copeland Chevrolet Hyannis responded

Thank you Jeanne. I apologize for the multiple requests. I'll check with our vendor and make sure that there are not mistakenly multiple triggers. I appreciate you pointing that out. Please feel free to connect with me at any time should I be able to be of any assistance. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

October 14, 2022

Sales person Nick was very good, very understanding about our needs made a great recommendation on our new Truck More

by Rbouwman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Grille
Oct 17, 2022 -

Copeland Chevrolet Hyannis responded

We are very happy to hear Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

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