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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,198 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,198 reviews

September 17, 2022

Great service company got the car in there did their work another problem came up after we took the car home told me to get it back there they would take a look at it there a day and it was done right back t More

by Jimday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson the mechanic, Sarah Koumbouris, Hephzibah Harris
Sep 19, 2022 -

Copeland Chevrolet Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

September 16, 2022

Everything sucks in this place. They sold me 2019 Toyota Tacoma with bad engine that gives me a lot of headache and I and up losing a lot of vc money.Iven Toyota could not fix th More

by MENDES7
Recommend Dealer
No
Employees Worked With
George Mignosa
September 12, 2022

We visited this dealer to purchase a used vehicle. After a test drive we sat with our salesman to try to come to a deal. Our first offer at a deal was in writing and above our budget so we told Ben More

by rms1956RS
Recommend Dealer
No
Employees Worked With
A unknown manager, Ben Whitney
Sep 12, 2022 -

Copeland Chevrolet Hyannis responded

Ralph, Thank you for your feedback. I'm sorry that we left you feeling that way as this is clearly not the normal feedback we get from our customers and why we use 3rd party validation from KBB and Vauto of both sale price as well as trade in values. I will be reviewing with the team to see where this obvious miscommunication took place. Please accept my apology and as always, I'm here most every day so don't hesitate to ask for me when there are any questions. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com

September 11, 2022

Over all the experience was awesome. The salesman Greg and the financial manager was awesome moved thinks right along with no problems .I was in and out like nothing Job well done More

by Rileyharold341
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Remedis
Sep 12, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for choosing Copeland Chevrolet Hyannis! Congrats on your new purchase, and let us know if we can be of any more assistance! Bryan Scarpellini Managing Partner

September 09, 2022

Salesman Ben Whitney did a great job of getting me what I wanted in a difficult situation. Dealership seemed to support his effort More

by tomandham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
Sep 10, 2022 -

Copeland Chevrolet Hyannis responded

It's great to hear that Ben was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

September 05, 2022

Car was dropped off clean When I picked it up it was covered with bird dropping and had paint writing on windshield More

by colonel0
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bill Sullivan
Sep 06, 2022 -

Copeland Chevrolet Hyannis responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. Please feel free to reach out to me at your convenience so that I can make arrangements to get the vehicle cleaned for you at your convenience. Thank you for reaching out. I look forward to getting your information so that we can assist. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com

September 05, 2022

Very efficient and well organized service and personnel. I love the drive through check-in.and check-out system. More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Sep 06, 2022 -

Copeland Chevrolet Hyannis responded

Martha, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

September 04, 2022

The service Dept was clean and the staff was friendly. They were also accommodating to my needs of a loaner vehicle. More

by ABPETERS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Sep 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

September 04, 2022

Did not put my valve stem caps back on after tire rotation. Grease marks on the side of my drivers door. More

by rcorreia05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris, Thomas McCarthy
Sep 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. I apologize and would like to replace any missing valve stem caps and clean any grease on the vehicle. Please let me know what day is best and we can work to pick up and drop off the vehicle so you don't have to stop by. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com

September 04, 2022

I purchased a 2015 Corvette from David at Copeland Chevy In Hyannis. David made the whole experience go smoothly! If you need a new or used vehicle I highly recommend David and the whole staff! More

by Jim.stevens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa
Sep 06, 2022 -

Copeland Chevrolet Hyannis responded

Jim, Thank you for sharing your experience with us! We're happy to hear it went well working with David and hope you enjoy your new Corvette. We truly appreciate your feedback! Bryan Scarpellini Managing Partner

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