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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,198 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,198 reviews

September 04, 2022

When purchasing my Toyota Tundra through Copeland I was sold on adding a remote starter and I was promised a free oil change. When I came to pick up my truck, the remote starter was not installed. They tol More

by Bobpenney777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Easa, Hephzibah Harris, Thomas McCarthy
Sep 06, 2022 -

Copeland Chevrolet Hyannis responded

Bob, We're sorry to hear about your experience. i see that it looks like the oil filter housing had to be replaced on the Tundra. Having had experience with Toyota, I know that they had an issue with those housings and at times had to replace them. That said, I'm happy to take care of the associated charges since you purchased the Tundra just under 5 months ago. Please reach out to me at your convenience so that I can help you process that. Thank you for your patronage and I look forward to connecting with you soon. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

September 02, 2022

Quite happy with my new equinox. Ben , my salesman was very helpful I was comfortable with his help. More

by Eyeclam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
Sep 03, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

August 31, 2022

Copeland was amazing! I would go back again in a heart beat! Greg was such a pleasure to work with! I cant wait to recommend him to friends and family! The overall experie More

by allie0053
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Remedis
Aug 31, 2022 -

Copeland Chevrolet Hyannis responded

Allie, thank you for your feedback on your recent visit to Copeland Chevrolet Hyannis. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Bryan Scarpellini Managing Partner

August 31, 2022

It was a very easy process they help us All the way trough the whoe sale and our salesman Greg was very pation and we had a flawless experience t More

by lphilly187
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Remedis
Aug 31, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis, your feedback and rating mean a lot to us. We're glad Greg was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

August 30, 2022

I’m not one to write reviews but I had to this time. I bought a used corvette in December from Tracy Chevy in Plymouth. While the sales people tried there best the service was terrible. The car was tied More

by 1341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Aug 31, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us, Wayne. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Sarah and our team, and we look forward to working with you again! Bryan Scarpellini Managing Partner

August 29, 2022

Service has bin good last routine service oil,filter,tire rotation took about 50 minutes More

by S_MANNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Aug 29, 2022 -

Copeland Chevrolet Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

August 28, 2022

A pleasure to have my truck serviced here. From scheduling to eating while being serviced. More

by QCWDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Aug 29, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

August 26, 2022

Capable and efficient service. I was pleased with answers to my questions and courtesy of staff. More

by Gtutor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Aug 26, 2022 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

August 26, 2022

Very fast procurement of a hard to get vehicle. Everyone there was very pleasant to deal with. More

by bturnbull1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa
Aug 26, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

August 22, 2022

They rushed me through papers after dealers hours . I should have left now I’m stuck with a vehicle I never would have bought they have girls answer phones and if they don’t like you they will never pu More

by 1smellycat.2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Scarpellini, Keith Reardon, Andrew Beard, David Easa, Greg Remedis, Drew Tomkinson, Kimberly Butler, Caitlin Eldredge, Ben Whitney, Thomas McCarthy
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