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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,198 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,198 reviews

August 20, 2022

First time there. I had the most pleasant experience at Copeland. Very clean and comfortable waiting area. Service staff was very friendly and helpful. More

by EBarlow
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Report | Print
Aug 22, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

August 19, 2022

I had only gone to look and test drive and before I was done, I had bought a car! Nick was fantastic and was working on my best interest. I was dreading the whole car buying experience, but I must admit I More

by sesuit2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan - Finance Dept., Nick Grille
Report | Print
Aug 22, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for your wonderful review! We are thrilled that Nick had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

August 18, 2022

The employees were professional, service was completed promptly. The coffee bar for the customers is great! More

by Liskabp28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Report | Print
Aug 19, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

August 16, 2022

I have Been to Copley Chevy many times and had nothing but wonderful experiences attention and care. My granddaughter and I were very pleased More

by TFBUTTERFLY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Grille
Report | Print
Aug 17, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Copeland Chevrolet Hyannis are glad to have you as a customer! Bryan Scarpellini Managing Partner

August 14, 2022

I only had inspection here since I had just purchased a vehicle at their facility More

by heidi.burchell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Beard, Ben Whitney, Thomas McCarthy
Report | Print
Aug 15, 2022 -

Copeland Chevrolet Hyannis responded

Thank you Heidi. We very much appreciate your patronage and feedback. Please let us know if we may ever be of any assistance! Bryan Scarpellini Managing Partner

August 12, 2022

Not happy with an invoice for $500 for labor $100 for parts and only replacing two parts that’s unacceptable I asked if they can bring the labor cost down and they just said No! I question going back f More

by ROMEOT61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas McCarthy
Report | Print
Aug 12, 2022 -

Copeland Chevrolet Hyannis responded

Romeo - Thank you for your feedback. I'd be happy to review your invoice. We use labor times published thru publications such as Alldata, Motors and Chiltons and I'd be happy to review your invoice to see if there are published labor times for the work that was performed. Please feel free to reach out at your convenience so that I can pull up your invoice number and review it for you. When you reach out, please give me your invoice number. My contact information is below. Thanks!! Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

August 12, 2022

Great employees very professional work on my car. Reasonable price for the diagnostics involved in fixing my car properly and on time.They dropped me off and picked me up in a beautiful suv. More

by Arsalaymal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Report | Print
Aug 14, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Hephzibah and our team and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

August 08, 2022

The staff and service was great. The car was ready as promised. I had no issues at all More

by RESMINILAWRENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Aug 08, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Chevrolet Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

August 07, 2022

The service department is much better run than it was with the previous owners. The sales department was also great to work with. More

by SMITTYCAPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Reardon, George Mignosa, Sarah Koumbouris
Report | Print
Aug 08, 2022 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

August 07, 2022

They were excellent they did the work quickly and were priced reasonably. They are very friendly More

by R.oconnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Report | Print
Aug 08, 2022 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

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