Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.5
1,198 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
Contact Dealership
View Awards

22 Ridgewood Ave

Hyannis, MA

02601

Directions

By Type

Showing 1,198 reviews

August 06, 2022

I was here from California I need my Oil changed And they got me in an did it less than an hour. More

by pdcurtis39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Report | Print
Aug 08, 2022 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

August 05, 2022

David was a great salesman. He was knowledgeable about vehicle and explained how to use everything. I would definitely buy another vehicle from David again. The process went ver More

by JESSCAPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa, Thomas McCarthy
Report | Print
Aug 08, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that David provided you with such excellent customer service! Bryan Scarpellini Managing Partner

August 02, 2022

Extremely friendly and helpful staff. They will go above and beyond to make sure they are able to provide what ever you need! More

by YEDDIE123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Reardon, Andrew Beard, David Easa
Report | Print
Aug 03, 2022 -

Copeland Chevrolet Hyannis responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

August 01, 2022

Had a problem with our check engine light on our 2015 Equinox. Copeland fit us in right away. We had the car back in less than two hours. Wonderful customer relations (Tom) and wonderful service. Ver More

by anne.r.degnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McCarthy (?). Tom for sure.
Report | Print
Aug 01, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

July 29, 2022

Copeland gave an amazing experience while purchasing my Truck. Very responsive. Very kind, all in all a great experience. David Easa was very responsive throughout the process and very detailed during the More

by abbie22fm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan, David Easa
Report | Print
Jul 30, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for sharing your excellent experience with us! We're happy to hear it went well here with David. We hope you enjoy your new truck, Abbie. We truly appreciate your fantastic feedback and five-star rating. We look forward to having you as one of our valued customers for years to come. Bryan Scarpellini Managing Partner

July 28, 2022

Responsive to my needs. I originally had an issue which I was concerned was not getting the proper attention, but both the GM and Service Manager jumped in quickly. I was gi More

by KBIERNACKI
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Jul 30, 2022 -

Copeland Chevrolet Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Chevrolet Hyannis. We truly appreciate your business. Bryan Scarpellini Managing Partner

July 24, 2022

Very responsive, knowledgeable and informative. Great at answering all of our questions without being pushy or pressuring. More

by dmbuild
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan , Greg Remedis
Report | Print
Jul 25, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

July 23, 2022

I had a great experience. Ben was a nice salesman to have and answered all my questions. While I long for the days of Bidenomics to come to an end and trucks to be significant More

by Christopher_j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Beard, Ben Whitney
Report | Print
Jul 25, 2022 -

Copeland Chevrolet Hyannis responded

Thank you, Christopher, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Ben and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Bryan Scarpellini Managing Partner

July 22, 2022

I just need an oil change and they got me in in 10 minutes and out in less than 45 I was extremely pleased More

by pdcurtis39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Jul 22, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

July 21, 2022

Most expensive oil change I've ever paid. Got the least expensive which cost almost $70. And that was with a 10% discount. Will try someone else next time. Service person was nice and persona More

by RICHARDHELEN6
Recommend Dealer
No
Employees Worked With
May have been Thomas mccarthy, Thomas McCarthy
Report | Print
Jul 21, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. With constantly rising costs on all materials (including oil), we have consistently shopped local competitors on all services in order to make sure that our pricing is in line. If however our pricing is off, I would love to review. If you wouldn't mind sending me your name or invoice number so that I can review your year, model and engine configuration, I'd love the opportunity to look into that for you and share my findings. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

Jul 21, 2022 -

RICHARDHELEN6 responded

Richard Lupo. 4 cyl Chevy Colorado. So only 5 qts oil.

Jul 21, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for the information. The 2018 4-clyinder Colorado uses SAW 5W-20 which is a synthetic oil that must meet dexos 1 standards. I called 3 local competitors and received quotes for each that I think you will find interesting. I'll email them to you separately at the email address we have on file should you have any other follow up questions for me. We'd love to earn your continued business and I'm confident you will find that not only do we have higher quality Genuine GM parts but also skilled/trained GM labor yet despite the higher costs on both, we will still be competitive on all repairs and maintenance. Should you not get my email, please let me know and I'll be happy to send it to whatever address is best for you. Thank you again for your time and feedback! Bryan Scarpellini - Managing Partner Bryan@countoncopeland.com

1
...
49
50
51
...
120