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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,198 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,198 reviews

July 21, 2022

I have always received wonderful customer service from Copeland Chevrolet. They are all extremely polite and attentive to the customer’s needs. More

by BRPFEIFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Jul 22, 2022 -

Copeland Chevrolet Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

July 16, 2022

Dave Easa is the best! I picked up my new car from Copeland with no issues and Dave Easa and his team were more than willing to spend all the time I needed going over all t More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa
Jul 16, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your kind words for David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

July 15, 2022

Charged for wipers not installed No mileage sticker for next oil change Inappropriate charges for tire balance when I bought new tires. More

by Clayton Blaylock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Jul 15, 2022 -

Copeland Chevrolet Hyannis responded

Mr. Blaylock, I apologize that this visit didn't live up to the high standards that we have come to expect. I wasn't sure if you had already reached out in regard to your concerns so I will ask Pat or Sarah to reach out to you shortly to figure out the situation with the wipers, send you an oil change sticker and review your tire balance charge once they review your invoice. If for any reason, you have trouble connecting with either of them, please feel free to reach out to me directly. Bryan Scarpellini - Managing Partner Bryan@countoncopeland.com

July 13, 2022

Everyone was cordial, helpful and professional. Service was performed in less time than predicted. Parts Manager saw me struggling with their new high tech coffee maker and patiently guided me thro More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Thomas McCarthy
Jul 13, 2022 -

Copeland Chevrolet Hyannis responded

Rick, thank you for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

July 13, 2022

Dirty fingerprints left on head liner just paid for a 5 star detail at your dealership I was in for a Air bag recall More

by JZIELINSKI1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Thomas McCarthy
Jul 13, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis, your feedback and rating mean a lot to us. We're sorry to hear you weren't fully satisfied with your recent experience. Please don't hesitate to reach out if you would like to discuss this issue in more detail, we're always happy to help! Bryan Scarpellini Managing Partner

July 12, 2022

Great dealership. Greg Remedis made buying a new car painless. Definitely the best experience I have had buying a new car. More

by Mjjf77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Remedis, Hephzibah Harris
Jul 13, 2022 -

Copeland Chevrolet Hyannis responded

We are very happy to hear that Greg provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

July 12, 2022

Prompt service. Good communication. Helpful staff. Itemized paperwork. Good service hours. Fair pricing on repair. More

by equinox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Jul 12, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your business. We appreciate you taking the time to leave us this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

July 12, 2022

This dealership saw us immediately on July 1 after we hit a metal object on the highway, accessed and explained the problem, searched and found parts to be shipped (all over July 4 weekend) , provided us a l More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham ??????????, Hephzibah Harris
Jul 12, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review, Kathy.. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. We're thrilled to hear that our team was able to help. Please let us know if we can be of any further assistance. We're always happy to help. Bryan Scarpellini Managing Partner

July 07, 2022

Knowledge employees. Concise timing. Friendly and precise administration. My questions were answered in a timely manner. More

by HNIKKIDOG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Thomas McCarthy
Jul 07, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Sarah or Thomas know if we can be of further assistance. Bryan Scarpellini Managing Partner

July 01, 2022

Prompt service upon arrival. Sarah was very courteous and helpful. Service on my truck was done quickly. Also salesman George showed me another nice feature on my truck that I wa More

by C5jets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mignosa, Sarah Koumbouris
Jul 01, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that Sarah had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Chevrolet Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

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